BLK - Dating for Black singles Ratings and Reviews

What more can I say, I was able to have interesting conversations with individuals I would likely never have encountered irl. I met the love of my life and ultimately deleted the app. Feedback I got from men though, was that apparently they’ve been having a tough time with discerning if a person was on there to meet people or boost their various online profiles. (You know which kind I’m talking about). My profile was sort of cryptic, to be fair. On occasion this prompted men to aggressively try to attain my socials. I think asking users to answer a few basic compatibility questions in their profile might offset this. The app also regularly reminded me that I had downloaded it which encouraged me to use it and respond to messages and new matches more often. I enjoyed the cute and sometimes cheesy reminders about how I was breaking hearts and to not keep my matches waiting. I don’t have any complaints really, because I met someone that I love deeply so everything feels all rosy now. I am a conventionally attractive, well read, socially conscious, 30 something - so I’ve never had trouble meeting people in real life, I merely wanted to fish from a lake or faster moving river as opposed to a small pond.

Hello! It's absolutely great to hear that you have found love through our app! We appreciate the time taken to review our app and we'll submit your suggestions to our product team. Thank you for sharing your happiness with us ❤️

I’ve had this app for a few years now with no issues, and all of a sudden the app decides to disable my account. So I email customer service and there are supposed to get back to you with in 48 hours ( which is a lie I waited almost a week for a response!) they first responded that they would take this to the higher ups and then a few days later one responded that it was a technical error and app should be fixed now, the next rep responded that I violated their terms and was removed because of this. I then proceeded to ask what terms I violated and they responded that they couldn’t tell me due to privacy reasons ( so you cant tell me about my own account great). Horrible customer service I called in and a rep with a really heavy accent said something about having my Snapchat info on the bio and deleting my account to make a new one. ( doing that didn’t help I’m blocked so every account I make keeps being disabled ) their reps are incompetent that rep obviously didn’t know what a hold button was kept me on hold with no music. And kept giving me the run around. Their follow up is horrible and their communication between reps is as well how does one rep tell me technical issues and the other says violation get if together people. If I could give them 0 stars I would! My sc info was in my bio for years now why didn’t you flag a warning and remove the info it’s not that serious. The way this app handles people is ridiculous. STAY AWAY FROM THIS APP PEOPLE!

Hello! It's terrible to hear that you had a bad experience with our app and support. We'll like to hear more about your experience so we can improve things and of course, improve our app. Our email is appreviews@blk-app.com.

As you the title says I’m only 19 , summer after freshman year in college my best friend and I got into this app for fun . Just to see who was on there locally , see who we could pull and just to talk to strangers out of boredom. Hers didn’t go so well because of a false report but me ? Let me tell you lol ! Hundreds of matches came flying in ! so many handsome people my age , people that weren’t even my age but it was ok because compliments were given from all lol . Out of so many of them , I only texted back 1. He immediately gave me his # and from there I still did him like others and did not text back . He blew me up and I had no choice but to entertain him. He was literally 6 minutes away and one night he just pulled up . Hate to say it but we chilled , smoked and next thing you know ! Boom ! Every day after that, we hung out . Went on dates , met my family and friends. Started dating and months later I’m 5 weeks pregnant . Yup PREGNANT!! we are still in love and together but I can say all thanks to BLK. Sometimes I blame BLK but I honestly love that I downloaded this app lol !

Hey there! We have no words to describe how extremely happy it makes us know that you have met someone special in our app! Thank you so much for sharing your story and for being part of our community! 🖤

This app is mediocre at best. While the layout of the app is okay, there are some things that would really improve it. For example, one small thing is having the text wrap around when someone writes their education and occupation in, so you can see the full text they’ve written. Another small thing is making the “About Me” section you can write in the same as the one that gets presented to potential matches. The layout of the words isn’t consistent when switching between editing the profile and simply viewing the profile. It’d also be nice to add the feature of the “enter button” or ability to skip a line when writing an “about me”. Within the settings, there needs to be a way to turn off all notifications besides messages. Lastly, you should have the option to set your location to one place. Not everyone is staying where they are in the current moment and sometimes want to meet someone close to where they live instead of where they currently are. A person’s city should be shown, not just the miles because you don’t know which direction the person might live in. If it’s a matter of privacy, maybe hide the person’s name until after they match, or have each person’s distance in relation to major cities instead. As a bonus, you could also consider asking prompt questions.

Hello, Taria! Thank you for reviewing our app! We appreciate all your suggestions, we're always looking for improvements for BLK! We'll submit your feedback to our product team! Please feel free to email us at appreviews@blk-app.com with any additional observations!

I want to start off with my absolutely love the fact that this app exists. I recently moved to a majority white area and dating hasn’t been the easiest for me. This app is nice but compared to the other dating apps, it’s a little lackluster. Other dating apps give you the choice to be specific with what you’re looking for, but this app doesn’t. The people on this app aren’t really engaged in it, majority of the people do not put anything in their bios. Most of them don’t even bother to fill out all of the personal, appearance, and habits tabs. I think this app should have verification because I’ve seen way too many people on the app not use their own photos. If you don’t pay for elite on the app, you will most likely not have a fun experience. I had previously use this app and at the time I paid for elite membership, and I absolutely loved my experience on the app. Then I re-downloaded it and now I have the standard version and I’ve been on here for almost 2 weeks and I’ve only matched with like 6 people but it says I have +99 likes. They don’t really put the people who have liked you in your swipes. I love the fact that this app exists but I’m growing frustrated with it more and more because why do I have to pay to have a nice experience on your app???

Thanks for your review! Though our subscriptions come packed with lots of great features, they are not required to enjoy BLK. It's completely free to see your likes by swiping through profiles. If you swipe right on someone who has also swiped right on you, then it's a match! Only our Elite subscription allows members to see who has liked their profile. Regarding your suggestions, we'll submit your feedback to our product team.

They have the worse customer service of all time!! I’ve been going back and forth via email with customer service for over 8 months!! I have never owned an account with BLK account and for some reason, that have banned me from owning an account. I never established… again!!! I have NEVER owned/shared/established an BLK account.. my first time trying was in September of 2023 and before I even got signed in.. my account was closed.. I reached out to customer service via email.. requesting for a live operator, but the fact I’ve been asking to speak to a supervisor.. anyone in that fact for over 8 months is crazy… I guess it was never meant for me to have an account I never created!! They keep sending me the same reply, but it makes me very concerned because if I never owned an account, and they are telling me “my photos and info” has been deleted.. that means someone has falsely used my name to make an account I never established.. you need to make it right by giving me a direct contact or calling my phone number I listed. Horrible horrible customer service!!! Very horrible and I hope they continue to get bad reviews!! Because this is the worse customer service of all time!!!! I’ve had dogs and birds give me better customer service in all my years over BLK… please do not sign up!!

Hi there, we're really sorry you're having trouble logging into your profile. We would like to take a closer look at your concern and find a solution. You can contact us by sending a message directly through our Help Center. We will be more than happy to help address your concern!
https://help.blk-app.com/hc/en-us

I heard great things about this app, and so I decided to join in and see what it was about. I made my account and updated my profile with no issues. After about an hour, I decided to go back on and start the process of trying to match with people, just to learn my account was disabled. I thought it may have been a technical issue, so I waited a few minutes, but got the same result when I tried again. I decided to email customer service, and the rep said they would have their higher up look into it, who then told me I violated the terms of use and said my account had been terminated. I’m not sure what terms I could have violated within an hour of being on there, but okay.

I am frustrated because I know I didn’t do anything to have my account terminated. I tried to follow up with customer service on Monday, but I have not received any response. What’s surprising to me is some reviews have shared that people on the app will report you if you don’t respond to them (which is petty to me) but it doesn’t seem like anything is being done about that, yet people who are joining the app with positive, genuine intentions are the ones having their accounts terminated. The customer service I experienced was horrible, and it makes me just want to find black love somewhere else.

We're sorry to hear that we didn't meet your expectations and that your account got disabled so unexpectedly! We'd definitely like to hear more about your experience so we can improve our app and service. Please send us an email at appreviews@blk-app.com. We're always happy to hear from our members!

I will attempt to update if my experience changes; however, to this point, my experience has been pretty awful. It’s the same thing over and over. Hey, you’re so pretty - immediate red flag, meet me on Google hangouts, send your number, send a picture, all digital ways to steal info, I’m so lonely 800 miles from you or maybe 200, they switch it up. Point being, they are never real. They never use articles in their sentences. Most of them know nothing about basic Black culture. Like I mention things like the Isley Brothers or The Proud Family and they say crazy things like, yes, we have to hang in there proud and strong together. Those are icons and they have never heard of them. It’s Catfish Haven. Pretty disgusting, they really think we’re all desperate, just tell us we’re pretty and we’re supposed to fall all over ourselves for a little male attention. Dis-gusting and stupid. At least they must think we are. It’s super offensive. Both to the beautiful chocolate females they try to deceive and the beautiful chocolate men whose profiles they are stealing. It’s a little entertaining, so I won’t completely give it a one. If they could figure out a way to get rid of the catfish free for all, it would have great potential. Right now, nah.

Hello! We're so sorry to hear this. We take reports like this very seriously and will definitely have our Security team investigate right away. We recommend reporting anyone that you believe is using our platform inappropriately. To Report a Concern: Click on the profile of the member you wish to report and click the Report link located at the bottom of the member's profile. This will send your report directly to our security team who will investigate and take immediate action. Thanks! 🖤

I gave this app 2 stars based on customer service alone. After having tons of matches I logged in that night and my account was disabled. It didn’t give a reason why. I didn’t have any thing inappropriate on my profile ,any social media information or saying anything inappropriate. I’ve connected with some really nice people but I’d never know them due to my account being disabled. I’ve reached out to customer service 4 times with no response. And the one that did respond stated “ Good morning! Thanks for contacting BLK. I understand that your account has been disabled. I'd be happy to check what happened. I would love to help you with your account and give you an answer to your question, but unfortunately, I'm unable to assist you, so I have sent this matter to the appropriate department and someone should respond to you via email within 48 hours. I appreciate your patience and understanding as this matter is being further investigated, and I apologize for the inconvenience. Warm regards,Customer Care Support” When my account was disabled it said click here to contact customer service . If this is the wrong department why have it on the website to contact. Either why I have not been contacted with the 48 hour time frame if at all .

We're sorry for the problems with our app. Please be aware that accounts are disabled if they're found to violate our terms and conditions, Our Customer Service team reviews a lot of accounts with many different problems and we would like to double-check your particular case, please email us once again to start a new investigation! Reach out to us at appreviews@blk-app.com.

After having used this app for 2 years, I’ve amassed a pretty substantial amount of criticism. The app is very underdeveloped compared to the other apps. I understand that the funding might not be there compared to the likes of apps from The Match Group but I feel someone on the team should know how to advance the app forward. While this isn’t the app owner’s fault, the selection on the app is horrible. There is no proper moderation of the quality of the picture or how many required to be posted. The “likes” received are from members far outside my parameters. Some 10 years older than what the limit in my preference states. Some of my likes are from over a hundred miles away. This is to entice you to purchase the paid subscription so you can see these likes, BLK gets its money and you remain looking dumb after you swipe left on LITERALLY 90+ profiles on your likes because they’re completely not what you have filtered.

Lastly, the most annoying apps when it comes to promotion and app sent notifications trying to get you to open the app. “Bored 🥱? Come SWIPE with us!” Shows up like every other day along with some sometimes TWICE-A-DAY cringey push notifications to get you to open the app.

I would not recommend, this is a money grab from them

We very much appreciate you have taken the time to write this review! Regarding the issue of getting recommendations that are out of your age and distance criteria. Please know that our app works mostly based on mutual interests, you might see people out of some of your preferences but they might be looking for someone like you! Regarding distance, our recommendations work as follows: Once you've seen all the people in your area, the app will show you members from gradually farther locations. The people that we show you who are outside of your distance criteria are personalized based on who we believe you may be interested in! It would be great if you can email us directly at appreviews@blk-app.com with the subject line 2320612. We look forward to hearing from you!