BlockFi: Buy and Trade Crypto 4+

Nice car but lacks acceleration

Love the idea of app and interest is great however you can’t see the crypto charts and it’s only real time pricing if you go back and forth between screens to get updated pricing. There is no graph for each crypto so you can SEE the performance and you can’t really tell how ell your doing because you are supposed to be amazed with interest. More tools to analyze my investment. I can park my money on a crypto app and get 12% but I do want to grow with you and want o see how BlockFi spreads it’s wings. If they keep it basic then they lack long term comet Ive was bc this becomes an old timer app bc no features and i expect wealth of information to keep me informed, aware, and confident that I have the knowledge and power in the information you provide. More features and let us know what you are working on please as far as features. I’ll share more but would need a salary. Love ya BlockFi. Need you to do better. Please add my bank. Please add security service federal credit union. I keep checking and it hasn’t been added . Please help and advise. Ty

Developer Response ,

Hi there, this is Kris from BlockFi. Thank you for your constructive feedback. Can you please reach out to blockfi_reviews@blockfi.com or call (646) 779-9688 and ask for Kris? I would love the opportunity to address your concerns in detail. I am looking forward to hearing from you!

User Interface Is Horrible and good luck withdrawing

As another user stated, the concept of Blockfi is great. Love the fact you can earn interest by them lending out your crypto (from what I understand) However, I’m frustrated there’s no way to track portfolio growth overtime. And since they lend out your crypto, you can’t connect it to a 3rd party app like Delta or Crypto pro to track it either. It’s annoying and time consuming to enter in each trade individually just to see a simple graph of my earnings. I’m continually taking screenshots of it because I can’t remember what the price of my portfolio was last time I checked. Blockfi also doesn’t even show graphs of the crypto itself. It’s unbelievable that I have to leave the app and open up Coinbase in order to look at a simple real time graph of the crypto. I’m considering switching back and just saying screw the interest just because of these two things alone. It’s such a simple fix and I don’t understand why they wouldn’t have these features.

Edit:
Also, withdrawing is a pain. I hate this app and am moving back over to Coinbase. I sent over the minimum amount allowed to make sure the wallet addresses were correct, which took a day to confirm. Went to withdraw the rest and now it’s trying to charge me .02 ETH (~$40) to transfer. You only get 1 free transfer per month. This app is terrible and I wouldn’t recommend to anyone. In fact, I would discourage other from using it.

Developer Response ,

Thank you so much for reaching out about portfolio tracking within the app. We will pass this along to our product team as they love to hear about new features that clients care about most.

Apologies about the withdrawal issues you experienced. Please create a support ticket at https://blockfi.ada.support/chat and our Client Services team will get back to you right away.

Great App

The app is very simple and user friendly. It’s easy to quickly view your accrued interest, paid interest, and full transaction history. It’s also easy to swap between currencies because the fees are included in the list price and you don’t have to bother with limit orders or cancellation terms. I don’t think the BlockFi app is intended to be a trading platform; it’s a savings account for crypto that you can easily control and transact with through the app. If you want sophisticated trading tools, there are other platforms for that, but most (or possibly all) of those do not pay interest on holdings.

Also, BlocFi’s security and customer service are second to none. They have all the security features, including 2fa and white listing. Large withdrawals also trigger additional verification, which is comforting when sending a large balance to a different wallet address.

I have used their customer service to answer questions. They are very accessible, knowledgeable, and responsive.