Blue CareOnDemand 12+

See a Doctor Anywhere, Anytime

Blue Cross and Blue Shield of South Carolina

    • 4.9 • 7.1K Ratings
    • Free



Blue CareOnDemand

BCBS of SC and BlueChoice HealthPlan SC members can see a doctor when and where they want on a phone or tablet. It’s the easy, fast way to get health care 24/7 with no appointment. Choose doctors who are U.S. board certified with an average of 10-15 years in practice, with many in S.C.


Use a credit card for an easy, low-cost payment based on your BlueCross BlueShield of South Carolina or BlueChoice HealthPlan insurance benefits. Telehealth through Blue CareOnDemand is also safe and secure, with your privacy as our priority. Your visit with a Blue CareOnDemand doctor complies with HIPAA. Your entire telemedicine visit and credit card transaction is secure, and your personal information is protected.


Don’t wait until a doctor’s office is open or can “fit you in.” Choose the time and place that works for you. Use Blue CareOnDemand for many of the same reasons that would normally send you to a clinic or doctor’s office — but without the hassles of travel time, crowded waiting rooms and restrictive office hours:
· Fever
· Sore throat
· Cough
· Flu, cold
· Bronchitis
· Sinus infection
· Respiratory infection
· Urinary tract infection
· Vomiting, diarrhea
· Stomach ache
· Pinkeye
· Sprains and strains
· Headache

Blue CareOnDemand doctors will access your symptoms using live video and audio chat. These virtual office visits allow the doctor to interact with you to diagnose your illness or injury, suggest follow-up and even prescribe medicine, when appropriate.


Blue CareOnDemand uses a platform created by doctors that was named the most popular consumer telehealth app worldwide in 2014, according to App Annie, and the first telehealth service awarded accreditation by The American Telemedicine Association.

Get Ready to Get Well

Download Blue CareOnDemand now. Even if you’re not sick or hurt right now, don’t wait to register as a new user. As easy as it is to use Blue CareOnDemand, setting up your profile now will make your doctor’s visit go even faster later, when you really need it. So you can get on with your life and your health … in a hurry.

BlueCross® BlueShield® of South Carolina and BlueChoice® HealthPlan of South Carolina are independent licensees of the Blue Cross and Blue Shield Association. American Well is an independent company that offers hosting and software services on behalf of your health plan.

Please note that telehealth is not for emergencies. If you’re having a medical emergency, call 911.

Apple Health
If you use Apple Health, you can choose to share your health information during your virtual video visit, including heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate.

What’s New

Version 12.14.103

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

Ratings and Reviews

4.9 out of 5
7.1K Ratings

7.1K Ratings

Guatemama07 ,

This is the best thing about my health insurance

I love this app. It’s very easy to use, and it’s incredibly convenient. I love saving the hassle of going to my regular doctor or a retail health clinic for something annoying but not too serious. I’ve used it several times over the past couple of years, and find it very helpful. I got my son and myself treated for pinkeye late on a a Friday afternoon. I would have had to wait until Monday for our regular doctors if they could fit us in, or go sit at the Minute Clinic for a good portion of a Saturday. I love having this option. It’s the best employee perk that I have.

Kristen Tanner ,

Don't waste your time!

I never even got to see a doctor. I was booted from the queue twice being told that "the provider is not available anymore" only to go back looking for someone else and realize that my provider was still available I was just kicked out of the queue for no reason and moved from 4 people ahead of me to 8 people ahead of me because I had to fill out the paperwork again. My third attempt was going well until I was transferred to another provider for "quicker service" only to go from 1 person ahead of me to 8 people ahead of me in a matter of seconds (the provider I was with before only had 6 ahead of me) then when I finally got to 1 person ahead of me with the latest provider I was told my provider was no longer available. You're not going to get to talk to a doctor don't bother I wasted 3 hours today and an hour yesterday.

Lsimmons1048 ,


I used this app to try to save myself a visit from the ER for a toothache. I had some log in trouble because my email address was somehow showing up as already a registered app user so I had to call the customer service number which surprisingly was open at 11:30 on Saturday evening.
Long story short, I was able to get in the app after my phone call and I was able to see a great doctor who called in some antibiotics which I’m leaving now to go get. Thank you for having this service available to save me hours of waiting at the ER and tons of the associated ER costs! I only deducted a star because of snafu of initial login/signup trouble.

App Privacy

The developer, Blue Cross and Blue Shield of South Carolina, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Health & Fitness
  • Location
  • User Content
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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