iPhone Screenshots


Key features of Blue Cross HK mobile app:
- 24/7 Chatbot and Live Chat to answer insurance enquiries
- Simple 3-step enrolment for medical, travel & general insurance. Make payment with Apple Pay or Credit Card
- Instant submission of outpatient, maid, pet & travel claims. Auto-claim for Flight Delay Cash Allowance Extension
- Change of policy info and policy renewal
- Medical members: online doctor appointment; QR code outpatient registration at designated clinics; exclusive Nursing Care Hotline
- SmartClub members: earn SmartPoint and redeem gift

What’s New

Version 3.2.2

Upgraded Features
- Medical members can make doctor appointment online directly
- QR code outpatient registration is available at over 800 Chinese Medicine and other service points
- View the list of designated clinics and download the e-medical card for Network Outpatient Surgery for Gastroscopy & Colonoscopy
- Exclusive Nursing Care Hotline for medical members
- Chatbot conversation record can be sent instantly by email
- SmartClub members can transfer their SmartPoint to family or friends

App Privacy

The developer, Blue Cross (Asia-Pacific) Insurance Limited 藍十字 (亞太) 保險有限公司, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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