When you need a doctor now, Blue KC Virtual Care will connect you to a board-certified doctor or licensed therapist using your mobile device or computer.

Doctors are available 24/7 to treat you for urgent medical needs.

NEW! Behavioral health therapy is available by appointment and subject to your plans therapy benefit.

Benefits of Virtual Care·

Convenience—Providers are available 24/7, including after-hours and weekends
Saves Time—Be seen by a provider in minutes, no need to get in a car or miss work
Cost—Typical physician visits cost less than a trip to the emergency room
Privacy— All visits are secure and treated in accordance with HIPAA
Using Blue KC Virtual Care is easy:

1. Download the app
2. Register using your Blue KC ID card and registration code
3. Choose the type of service - Urgent Care; Therapy; or Psychiatry
4. Pick an available provider or schedule your visit
Examples of How Blue KC Virtual Care Can Help

Urgent Care—Cold and flu, bronchitis, sinus and respiratory infections, sore throat, diarrhea, gout, strep throat, urinary tract infections, pinkeye, hypertension, migraines, pneumonia

Therapy—Depression and anxiety, sleep disorders, substance use disorder, trauma, child behavior, bereavement, stress.


If you have any questions or want to learn more visit

If you are an Apple Health user you will have the option to share important health information with your provider during your video visit. Sharing Apple Health data is optional but allows the provider to see heart rate, weight, and other health information to help them make a more accurate diagnosis.

What’s New

Version 11.5.700

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

Ratings and Reviews

4.8 out of 5
196 Ratings

196 Ratings

FPV355 ,

Stress relief

First time trying televisit for health care and it was better than I could have hoped for. Very glad for the great service and am relieved to be able to get my needs taken care of with this type of care.

Kbous1 ,

Online experience

This was my first Virtual call and was very pleased. The wait was long but I knew where I was in the cute at all times so I could do other things while on hold. Doctor was thorough. Very pleased.

jjc0628 ,

Absolute waste of time - don’t download

Spent five hours and was kicked off twice to start my wait over from the beginning. Then after going from 33rd to 7th in the “virtual waiting room” - the doctor went off duty and I was kicked out of the system for a third time. Lower the insurance rates by the cost of this most terrible app - is rather go to the doctors office for a lower insurance rate than to waist my time on this piece of crap.


Blue Cross and Blue Shield of Kansas City
128.4 MB

Requires iOS 11.4 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating
Infrequent/Mild Medical/Treatment Information


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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