BlueCross BlueShield of Western New York’s mobile app is now available for members. Download it to:

· View your plan details.
· Find a doctor, or view your doctor’s information.
· Search and view claims, and download your Explanation of Benefits.
· View your member ID card or order a new one.

… And so much more.

Get the resources and support you need to take your health care on the go.

It’s easier than ever. Download it today!

BlueCross BlueShield of Western New York, a division of HealthNow New York Inc., an Independent Licensee of the BlueCross BlueShield Association.

What’s New

Version 6.0.1

Minor bug fixes

Ratings and Reviews

Otto from WNY ,

Why does this app exist?

See people complaining about getting an error message when logging in. I can't even attempt to login. Open app and it opens to "member login" screen. No boxes for logging in or anything. Just a header that says "member login" at top of an otherwise completely blank white screen. How hard can that be? I see login complaints going back nearly 2 years. And when you tap "app support" next to the "write review" link right here, it sends you to bcbswny website to ask questions about enrollment or your plan. It's not even a link to app support. I tried to nicely ask for assistance through there, but when that happened I had to write a nasty review for all to see. Sorry. I tried to be discrete.

Freakquentflyer ,

Error message when trying to log into app

I am getting the same error message when trying to log onto the app. Namely, “ There was an error accepting the terms of service. Please try again.” There are only two options, Accept or Decline. I hit Accept and nothing happens except the same error message over & over again. Stuck in a continual loop. The app is useless if you can’t log into your own account. Login error needs to be fixed.

x13kissmegoodbye ,

There's an error

It would be an extremely useful app, if I was actually able to fully log in. Every time it asks me to "Accept the terms of Service" and I hit "Accept," it then tells me that there's an error, and I can never log in. This should really be fixed, considering that I don't have time to sit there and use the mobile site. :/


60.5 MB

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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