Boards.com 4+

Unfortunate glitches that cost you your business

I literally never write reviews but for what’s happening, I had to. I also gave it 5 stars so that it comes up first. I would give it 2 stars though, because it’s a great tool, but it’s NOT working.
Honestly, I love boards… when it works. I have had an unbelievable numerous amount of issues in regards to trying to upgrade and purchasing the subscription and it never actually being applied. I have officially done it almost over 50 times, deleted the app, deleted my account, made a new one, waited a couple days, etc… literally everyone you could think of, even tried to go through my laptop and no luck. I have contacted support multiple times and they are no help and I think they’ve given up because they have not answered. It dealt all comes down to Boards not registering that I have purchased it. I honestly don’t understand either because it shows up in subscriptions with the price they’re charging me (even though on the app I still don’t have access to more than 3 boards), but it doesn’t show up in my purchased.

Developer Response ,

Hi! Firstly, let us express our sincere apologies for any inconvenience you experienced due to the glitch in our system. We genuinely appreciate your feedback as it helps us identify areas for improvement and enhance the overall user experience. Please, reach out to support@boards.com and you will get help. Regards

Terrible updates for IPad users 😡 BAIT and Switch

I have a paid for account and have had for some time. I've had issues with that but my review is due to the fact that they now have decided to ONLY support iPad users in landscape mode. 😡This is a pain and seriously creates so much of a headache I don't want to use it. I use it for my team and have encouraged 100's plus to use it but no more. Forcing ONE 1️⃣ type of user to use landscape mode is it only unacceptable and
Discriminating BUT time consuming and frustrating. I use my iPad instead of my iPhone as it's easier to see on and make typing corrections on. Now when I'm in one program copying to create a board I then need to switch to landscape mode to create a board. As I'm often going back and forth between apps this means I'm constantly changing my iPad side to side. This takes time for the iPad to change and the constant back and forth is nothing short of annoying. Maybe this is ok for the unpaid version but for those of us paying and have been paying you literally removed a service we bought and paid for. I sure don't see a discount on my account and yet you have created a complete headache for me ‼️
So as much as I've loved using this service the bait and switch (yes u sold me a service with portrait option and then updated it away) has me very disillusioned with your company.

I love the App but it has its Glitches

I Love the Boards app I use it for my Social Network Marketing Business and it’s amazing but it can be glitchy and difficult! Most days I use the app it will work really well towards the start of me using it and after a while it starts glitching and I can’t change it from boards to my regular keyboard or my emoji keyboard cuz It will just keep going back to the boards app which makes it difficult to send or edit messages in a quick manner! Also when someone sends me a link to share their boards with me I click the link and it takes me to boards and tells me to sign in and I do that and it than says the shared boards are inside of my app and I go inside my app and they are no where to be found! I thought maybe uninstalling and doing it again would work but that has no effect! I truly love the boards app it is so helpful for my business and I do not want to use anything else so i struggle thru all of the issues! Still a great app if y’all could just fix the bugs I would be so grateful it would help so so much!!♥️