Bob HR 4+

Global Leader

Brilliant and Beautiful! Requesting time off is my favorite feature. It allows me to submit time off at the very moment I’m planning with my family. Simply amazing!

Frustrating App

My company uses hibob time tracking and other HR tasks. The platform in the web browser seems fine but the app is very frustrating. The only reason I have the app is to clock in and out, but that seems to be too tall of a task for the app. 90% of the time when I load the app to clock in I get greeted with a blank grey/white loading page that takes a solid 30 seconds to load every time. Now I completely get that the app needs to fetch the latest updates from the server to display the feed and whatnot. But why the heck can’t the app cache the clock in or out button, store my time entry in memory, then whenever it finally connects to its slow cloud server send the information? Instead I’m sitting around waiting on the app to load so I can clock out and go to lunch or whatever. Other apps don’t have this problem. We switched time tracking from Tsheets not that long ago and that app never had this problem, I suspect because the app loaded similarly to how I just described. All in all this app is a nuisance that I unfortunately have to deal with every day multiple times a day.

Developer Response ,

Hi Christofficer!
This is a really great feedback (really), and we totally hear you. We’re now actually working to improve this experience, stay tuned!

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Addition:
Hi Christofficer! Can you update your app to the latest version, and let us know if you feel an improvement?

We’ve added the 1st phase of the improvement, which will keep the clock-in/out state also when the app returns from background (as you don’t completely force-close it). The 2nd phase, will be adding the caching that you’ve mentioned

Always crashing.

I’ve just recently downloaded this app per my company’s recommendation and I have not even been able to utilize it because it keeps crashing. I have tried the mobile site which just pushes for the app which doesn’t work. I have documents I need to review for my job that I’m unable to because this app doesn’t work.