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With the BofA Prepaid app, you can easily access your BofA Prepaid accounts anytime anywhere all from your phone! You must have received a BofA Prepaid card from an employer, government agency or company with whom you do business prior to using the BofA Prepaid app.*
This application is free to download and makes it easy for you to manage your Prepaid accounts on the go!
Once you've created a passcode for logging on, you'll have access to:
* View Prepaid Card balances
* View Prepaid Card transaction history
* ATM Locator
* Suspend or reactivate Prepaid Cards
* Manage alerts
Your security is our priority. Mobile data transmissions and account information are protected by the same highly secure SSL Standards, just like they are when you access your Prepaid accounts online. Experience the freedom of mobile account access at the palm of your hands!
For questions about the BofA Prepaid app, please contact us by calling 844.511.1331 or emailing mobileservices@prepaidcard.bankofamerica.
*This is not the Bank of America Mobile Banking app, which allows you to access your Bank of America, N.A. bank and Merrill Lynch brokerage accounts.
Terms and Conditions: https://prepaid.bankofamerica.com/content/PRC384/_Docs/DIGITAL-BofAPrepaid-Terms.pdf
Privacy Notice: https://prepaid.bankofamerica.com/content/PRC384/_Docs/DIGITAL-BofAPrepaid-Privacy.pdf

Bank of America N.A. Member FDIC
© 2020 Bank of America Corporation

What’s New

Version 4.5.7

New Navigation and Spanish enabled

Ratings and Reviews

4.8 out of 5
31.8K Ratings

31.8K Ratings

askmrlee ,

Simple to use but Direct Deposit not in app.

One reviewer who borders to being a troll mentioned that the app was changed and now you can no longer transfer your funds to a checking account as a way for the banks to “keep your funds”. This may depend on the funding source but I see that this can be done not on the app but directly with BofA online or by phone and setup so that this is done as a direct deposit. The URL and phone number are in the app FAQs so it’s as close to one click as you can get.

ATM locator within in the app helps you locate no fee BofA ATMs.

sostuckinthe90's ,

Login issues - no support

It took me a few days after activating the card to be able to log in with the app. One of the issues is that it uses your EDD MAILING ADDRESS not your billing address, but it doesn’t indicate that when it asks you to log on and enter your address. After trying to log in 3 times and over 2 different days with both my mailing and billing addresses it worked. A heads up that the help number on the app is bogus or out of commission and only plays a busy signal. I tried calling the customer service number on the back of the EDD card as last resort but there are no customer service agents available; the recording says to call back later, then it hangs up - no hold feature. Hope you don’t have many issues because there’s not support for the app. Good luck,

suiteV33 ,

The worst bank

Don’t keep your money in any kind of B ofA account if you need to pay bills or get gas or anything that could be time sensitive they constantly block your card literally for no reason my very first purchase was blocked for suspicious activity how could you know what’s suspicious for my spending on my first purchase now I’ve been blocked again for the 2nd time this month and have spent 2 hours on hold over the last 2 days I should be able to press a # for fraud department but no that would be to easy I stopped banking w BofA years ago because they constantly cut my card of when I was traveling even if I told them in advance they are the worst banking experience I ever had now w covid19 i can’t go back to work yet and have no choice but to deal w BofA agin much to my regret because California EDD uses them


Bank of America
167.9 MB

Requires iOS 10.3 or later. Compatible with iPhone, iPad, and iPod touch.


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  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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