The BOH Mobile Banking* app helps you manage your money quickly and easily — anytime, anywhere. Whether checking your balance, depositing a check, paying a bill or transferring funds, going mobile delivers a new level of speed, convenience and security.
• Enhanced layout making it easier to find and use features
• Fewer taps required to complete transactions
• Faster, more responsive performance
Access your money movement features such as Transfer, Pay Bill, Deposit, and Cardless Cash™ using the task menu in “+”
• Transfer funds between your accounts, make a payment, deposit a check, or withdraw cash from select Bank of Hawaii ATMs.
View your recent e- Bankoh® Bill PaySM, Mobile Deposit, and Cardless Cash activities using “Recent”
• Review the last 30 days of Cardless Cash withdrawal e-receipts, Bill Pay transactions and mobile deposits.
Check your account balances and access account activities in “Account”
• Access your account balances and activities. Filter and search activity by date, amount, check number or transaction type.
Find a branch or ATM near you based on your current location in “Locations”
• Find a branch or ATM near you centered on your current location. You can also search by specific address or Zip Code.
Apply for a mortgage online with SimpliFi Mortgage by Bank of Hawaii, manage your Touch ID® or passcode, add e-Bankoh Bill Pay payees and other useful tools in “More”
• Enable your quick access method to make signing on simple and secure. You can find various tools here for all of your banking needs.
*Mobile Banking is free to all e-Bankoh Online Banking customers. An internet-enabled device is required to access the e-Bankoh Mobile Banking App and/or Browser.
You must be enrolled in e-Bankoh Online Banking to access Mobile Banking. Enrollment in e-Bankoh Bill Pay is required to access any bill payment services on mobile banking; a monthly Bill Pay fee may apply. Standard data usage fees apply. Please contact your carrier for details. Your mobile device must be registered through the Mobile Banking Service enrolment process.
Cardless Cash is a trademark of FIS
Touch ID is a registered trademark of Apple® Inc., registered in the U. S. and other countries.
Bank of Hawaii, Member FDIC
Equal Opportunity Lender
©2019 Bank of Hawaii
This latest release includes performance enhancements designed to improve your mobile banking experience.
Ratings and Reviews
I only use this app for depositing checks and checking my transactions/balances so I can only comment on those features which have been very helpful/functional/easy to use! The only features I'd ask for is to add the new balance after every transaction like the website has. Perhaps it can be a setting that you can turn on and off. And then, for the check deposit feature, to add a flash or lighting option for when you don't have the opportunity to have more light in your photo. Otherwise I have enjoyed using this app and will continue to use it!
Update: Changed my review to 4 stars (from 5 stars) due to a weird bug the app had where it wouldn't let me login with my passcode or my regular login/password :/ and the only fix was to completely delete my Safari/internet cookies/history/etc. which in turn closed all my browser windows and logged me out of all my accounts within Safari :/ That's also on Apple for making a crappy "all or nothing" option but still, I hope this bug has since been fixed so it won't happen again :/ Everything else about my previous review still stands, though!
Touch ID locks me out of account???
I switched to Bank of Hawaii from Bank of America. What a mistake!! I chose Bank of Hawaii for its app, the TouchID feature I expected to work as in my Bank if America app. Nope. It frequently refuses to allow me access to the app, then forced me to reset my password which cannot be any previous passwords and then locks me out of the app AGAIN because I’m using the new password and the website and the app apparently don’t communicate. All of this because I wanted to log in and transfer funds? This is the definition of inconvenience. This has happened so many times since getting this app. This last time it wouldn’t let me log into the website either. I had to call the automated service line and wait a total of two hours to talk to a human. This is the most horrendous service ever. Don’t roll out an app with this many bugs. And then tell me you have no idea when they will be fixed, it could be years. YEARS?! Pull your app then if you’re telling customers to just use the website. Your app impedes service and blocks customers from their bank accounts which is the OPPOSITE of what it’s supposed to do. Do not make an app available that does not work and makes customers lose access to their accounts for days while trying to contact your customer service people. This app is worthless as is. Pull it and don’t release another one until it’s customer ready.
A little behind
BOH app, I just moved back from New Zealand, I use BOH in person and can not fault them, good bank and great service. However their mobile banking app is so outdated and is constantly bugging out. Sometimes even with correct log in credentials it will not accept me logging in. A call to the phone team to help sort it out and I’m advised to delete the app, clear my internet cache then re download it. Sometimes when I log on they ask me security questions I never selected, (this being the kicker) they ask street names of areas around me, now I know that doesn’t sound like much but they do in fact throw other island street names in the mix and ones wayyy around the island as a close to your address, as if you should know every single street name on island.
To sum it up overall I’m happy with the bank, I just think they need to look at other national and international banking apps, compare and update it to the modern and reliable standard.
Get all of your passes, tickets, cards, and more in one place.
With Family Sharing set up, up to six family members can use this app.