Screenshots

Description

Boingo has been voted Global Traveler’s Best Wi-Fi service for eight years and counting! Get online with Boingo Wi-Finder at more than 1 million hotspots worldwide, at locations including airports, hotels, restaurants, cafes and more. Find hotspots near you or around the globe and download maps to use offline while you’re traveling. Get connected now!

Access Boingo Hotspots with a Boingo Account

• Check the Wi-Fi speed at Boingo hotspots.
• Upgrade your connectivity and speed with a Boingo subscription plan (Boingo Unlimited, Amex Preferred Plan, Boingo Wi-Fi for Mastercard Cardholders) or buy an iTunes subscription through the Wi-Finder app.

Monthly iTunes Subscription

• Enjoy unlimited Boingo Wi-Fi on your iOS devices for just $9.99 per month.
• Your account will be charged $9.99 for renewal 24 hours prior to the end of your current billing cycle.
• Manage your subscription or turn off auto-renewal by going to your Account Settings after purchase.

Terms and Conditions

• Privacy Policy: http://www.boingo.com/legal/boingo-privacy-policy/
• Boingo Customer Agreement: http://www.boingo.com/legal/end-user-license-agreement-boingo-customer-agreement/
• Boingo Wireless, Inc. Web Site Boingo Wi-Finder Support Application License Agreement

What’s New

Version 6.23

Improved performance and stability

Ratings and Reviews

4.3 out of 5
1.5K Ratings

1.5K Ratings

MrBen123 ,

Can’t use many WiFi connections when installed

Update to developer re fix: the problem is not that it doesn’t work when you try to connect thro the app. The problem is the iPhone will not connect to certain networks because the app is on the phone, but there is zero indication that this is anything to do with Boingo. No mention of it appears in the wi-fi connection screen. You just see a check mark next to network as though it’s trying to connect but you never get the WiFi 3 arcs in the top right; it never fully connects. How are people supposed to know to go to the boingo app to fix this in the first place?

——-
I’ve had this app for 2 or 3 years and only just discovered it’s the cause of an inability to login to some networks. I see from other reviews now that it’s not just me. In many hotels I simply cannot log in to their networks, I get no indication that it’s because of the boingo app, instead it just hangs trying to connect with a check mark on the network but never actually getting any further. Only recently did I discover if I go into the app I can connect, but I had no idea the app was even something to consider, there was no indication I should be using it - I already was given free WiFi but the hotel.

Same thing has just happened now in another hotel chain, although in this case I need to set the app to ignore the network as it can’t connect to it.

So frustrating as there was no way to tell what was causing this for such a long time.

Developer Response ,

We realize how frustrating this must be. We are aware of the issue, and have a solution. We are here to help. If you receive an connection error; simply click the "ignore" button, select time frame, and the app will stop claiming the signal for that amount of time. If you need additional assistance, please email us at wecare@boingo.com. We apologize for the inconvenience and hope this helps.

Kr Sat ,

Poor application.

I travelled to India from New York JFK airport via Abu Dhabi past week.
boingo was almost of no use, even when there was free wifi at airports it would not find a signal. If I connected manually using my phone’s settings then bio go would happily report that I was connected. Other times, like in April 2018 and January 2019 when I made a similar trip, I would even get a message “ no internet is available on this device” . No kidding I did not have internet, what I was trying to do with the bio go app is to get internet.
All in all not a very useful app - perhaps someone can tell me how much I should expect from this app. Thankfully I am not paying for this service because based on my experience over the past year, I would never pay for this. Frankly airports now have free wifi and this app is of less relevance now that it may have bee sometime back.
If someone from boingo reviews my usage logs please note that at any time you see internet is because I connected using alternate means and then boingo figured it out and claimed success.

Developer Response ,

We appreciate you taking time to provide feedback. We're currently investigating the cause of this issue, and we’re working to have this resolved ASAP. Until then we have a solution that will help. If you're receiving a false positive, this will allow you to ignore the signal, and connect. If you receive an connection error; simply click the "ignore" button, select time frame, and the app will stop claiming the signal for that amount of time. If you need additional assistance, please email us at wecare@boingo.com. We love to help.

NotATechGeek ,

Worst app on the planet! Uninstall Wi-Finder!!

What a crap of an app. Worst ever. It never does anything useful ... you can find WiFi networks just fine under “Settings —> WiFi “. But it actually PREVENTS you from getting on WiFi networks! That’s right! I now had been at several hotels, couldn’t figure out, why I could not log on. The check mark next to the WiFi symbol was there, but my IPhone won’t connect to the WiFi network. I spent HOURS trying to find a solution, resetting all passwords ( painful! ), etc ... nothing worked. I tried all the tricks I could find. Until ... I noticed that it said “look for Boingo WiFi” under that check mark. I open that app, now it connects me ... but I have no idea whether it is using its own plan to pay for it, or the plan I already paid for at the hotel. I went ahead and tried to delete it ... it is not under “Boingo WiFi Finder” but under “Wi-Finder”. Deleted it now, and now, everything works like a charm. But those lost hours of my life ... I never get them back. What a stupid, crappy app.

Developer Response ,

Your concers are our concerns too. We are aware of the issue, and have a solution. We are here to help. If you receive an connection error; simply click the "ignore" button, select time frame, and the app will stop claiming the signal for that amount of time. If you need additional assistance, please email us at wecare@boingo.com. We apologize for the inconvenience and hope this helps.

Information

Seller
Boingo Wireless, Inc.
Size
91 MB
Category
Travel
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Arabic, French, Italian, Japanese, Malay, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Traditional Chinese

Age Rating
Rated 4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
© 2019 Boingo Wireless, Inc.
Price
Free
In-App Purchases
  1. Boingo iOS - Monthly $7.99
  2. Boingo iOS - Monthly $9.99

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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