Boingo has been voted Global Traveler’s Best Wi-Fi service for eight years and counting! Get online with Boingo Wi-Finder at more than 1 million hotspots worldwide, at locations including airports, hotels, restaurants, cafes and more. Find hotspots near you or around the globe and download maps to use offline while you’re traveling. Get connected now!
Access Boingo Hotspots with a Boingo Account
• Check the Wi-Fi speed at Boingo hotspots.
• Upgrade your connectivity and speed with a Boingo subscription plan (Boingo Unlimited, Amex Preferred Plan, Boingo Wi-Fi for Mastercard Cardholders) or buy an iTunes subscription through the Wi-Finder app.
Monthly iTunes Subscription
• Enjoy unlimited Boingo Wi-Fi on your iOS devices for just $9.99 per month.
• Your account will be charged $9.99 for renewal 24 hours prior to the end of your current billing cycle.
• Manage your subscription or turn off auto-renewal by going to your Account Settings after purchase.
Terms and Conditions
• Boingo Customer Agreement: http://www.boingo.com/legal/end-user-license-agreement-boingo-customer-agreement/
• Boingo Wireless, Inc. Web Site Boingo Wi-Finder Support Application License Agreement
Improved performance and stability
Ratings and ReviewsSee All
1.2 .9 that’s the down load speed boo boo I never was connected
I’ve been contacting this company email after email asking from day one to refund my money and going forward not to charge me I didn’t want there pretend service not one reply and seeing how it’s like apple i. Purpose made it impossible to figure out Khoi to remove apps o. The x sorry phone I don’t know what to do I don’t know if deleting apps is Larry if the beer ohjnea this app is to me and my experience the worst and I feel like they just run so old bull Corn it seems like there rising in the back of someone and trying v to carry as many as they can I don’t know about anyone else but I’m not telling anyone to get this appI WANT NY MINEY AND I KEPT MY WMAUKS TELLJNV TIJ I SISNT WANT THR SERVICE IF TOU CHARGED ME ILL BE FILING IN YOU
Developer Response ,
Let’s see if we can turn this around. We have agents ready to take your call 24/7 at 800-880-4117. You can also speak with an agent @boingo on Twitter or Facebook. We would be happy to get this taken care of for you. Thanks!
Can’t use many WiFi connections when installed
Update to developer re fix: the problem is not that it doesn’t work when you try to connect thro the app. The problem is the iPhone will not connect to certain networks because the app is on the phone, but there is zero indication that this is anything to do with Boingo. No mention of it appears in the wi-fi connection screen. You just see a check mark next to network as though it’s trying to connect but you never get the WiFi 3 arcs in the top right; it never fully connects. How are people supposed to know to go to the boingo app to fix this in the first place?
I’ve had this app for 2 or 3 years and only just discovered it’s the cause of an inability to login to some networks. I see from other reviews now that it’s not just me. In many hotels I simply cannot log in to their networks, I get no indication that it’s because of the boingo app, instead it just hangs trying to connect with a check mark on the network but never actually getting any further. Only recently did I discover if I go into the app I can connect, but I had no idea the app was even something to consider, there was no indication I should be using it - I already was given free WiFi but the hotel.
Same thing has just happened now in another hotel chain, although in this case I need to set the app to ignore the network as it can’t connect to it.
So frustrating as there was no way to tell what was causing this for such a long time.
Developer Response ,
We realize how frustrating this must be. We are aware of the issue, and have a solution. We are here to help. If you receive an connection error; simply click the "ignore" button, select time frame, and the app will stop claiming the signal for that amount of time. If you need additional assistance, please email us at firstname.lastname@example.org. We apologize for the inconvenience and hope this helps.
I travelled to India from New York JFK airport via Abu Dhabi past week.
boingo was almost of no use, even when there was free wifi at airports it would not find a signal. If I connected manually using my phone’s settings then bio go would happily report that I was connected. Other times, like in April 2018 and January 2019 when I made a similar trip, I would even get a message “ no internet is available on this device” . No kidding I did not have internet, what I was trying to do with the bio go app is to get internet.
All in all not a very useful app - perhaps someone can tell me how much I should expect from this app. Thankfully I am not paying for this service because based on my experience over the past year, I would never pay for this. Frankly airports now have free wifi and this app is of less relevance now that it may have bee sometime back.
If someone from boingo reviews my usage logs please note that at any time you see internet is because I connected using alternate means and then boingo figured it out and claimed success.
Developer Response ,
We appreciate you taking time to provide feedback. We're currently investigating the cause of this issue, and we’re working to have this resolved ASAP. Until then we have a solution that will help. If you're receiving a false positive, this will allow you to ignore the signal, and connect. If you receive an connection error; simply click the "ignore" button, select time frame, and the app will stop claiming the signal for that amount of time. If you need additional assistance, please email us at email@example.com. We love to help.
No Details Provided
The developer will be required to provide privacy details when they submit their next app update.
- Boingo Wireless, Inc.
- 67.2 MB
Requires iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Arabic, French, Italian, Japanese, Malay, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Traditional Chinese
- Age Rating
- This app may use your location even when it isn't open, which can decrease battery life.
- © 2020 Boingo Wireless, Inc.
- In-App Purchases
- Boingo iOS - Monthly $9.99
- Boingo iOS - Monthly $7.99
With Family Sharing set up, up to six family members can use this app.