Never miss an opportunity for live engagement with your visitors. With the BoldChat iOS App from LogMeIn, website owners can chat with visitors anytime, anywhere. See a complete and real-time list of visitors currently on site, be able to invite visitors proactively, drill down into visit details to see referring information, and much more.
- You need an active account on BoldChat in order to use this app
- You have to allow logging on mobile devices from the BoldChat client main software
- Please make sure your mobile device is updated to the most recent iOS versions to experience the best performance of this app. Note: Jail-broken phones are not supported.
- Chat live with visitors
- Follow visitors in real-time
- Be notified of incoming chats
- Manage multiple chats
- Sort visitors by time on site, website, or country (States in case of the USA)
- Investigate visit history including referrer URL, keywords, and more
- Proactively invite visitors
- Easy access to canned messages
- Predictive logic offers suggested canned messages
- Chat with visitors even if you don't share the same language thru GeoFluent auto-translation integration
The app stopped working on an iPad in the following cases:
- the Actions button was tapped on the Chat screen
- the Groups button was tapped on the Visitor screen
Ratings and Reviews
Good but need to come a long way.
As a boldchat admin there are features missing such as the availability of current technicians (available/away) and the options to view inactive chats.
Works well on iphones
The app does a good job of allowing you to chat with visitors on your website and view who is on.
Poor technology, buggy and old school features
With Family Sharing set up, up to six family members can use this app.