BOLT - Bolt There Now 4+

BOLT was so much easier, simpler, more convenient than SPIN. Sure it might be more expensive but it definitely saves you the headache of wondering if the meter is still running on your scooter. My SPIN scooter locked up in a place that I wasn’t “allowed” to park it at and thus forced me to drag a scooter (whilst beeping and telling me I needed to Unlock it) to an appropriate drop off point

BOLT on the other hand, just charges you as you go thus forgoing any uncertainty about that kind of thing. Enjoyed my time for sure. Will keep my eye out for BOLT around the DC area

I used the recently acquired company Gotcha and my account was charged the monthly fee DAILY for almost 2 weeks. I cancelled my subscription on the same day because the bikes did not work properly. I reached out to Bolt in an attempt to stop the charges early on and I was assured that the defective bike was removed and the charges would stop. THAT DID NOT HAPPEN. They kept charging my account. I called back and spoke with Bolt about the charges and I was told that they could not see the daily charges my bank and I clearly saw from Feb thru early March. Then I was told that my monthly subscription has not been paid. Wait what? Finally my bank cancelled the credit card and I had to have another one issued. To end this now and make it short, I AM still waiting on a Supervisor to call. She emailed, but did not respond to my response. They refunded 1 of the charges to a card I used 2 years ago. I am still fighting with them (now pulling in a lawyer) to resolve this dispute.

I'm happy to have scooters in my area. It def gets me from A to B especially when It's late. I just wish they were a little faster! :) and also, I think the axels or turning can be a little tighter...they seem really loose and prone to an accident! Please put more in SE Congress Heights station thanks!