Bolt (formerly Taxify) is a transport app for requesting a fast and affordable ride.
Just tap the button to order a ride, get picked up by a nearby driver, and enjoy a low-cost ride to your destination.
How to request a ride with Bolt app:
1. Open the app and set your destination
2. Request a driver to pick you up
3. See your driver arrive in real-time
4. Enjoy the ride to your destination
5. Pay in-app or in cash (available in select countries)
Bolt app features:
• See the ride price upfront, and know how much you will pay
• The app helps to set your pickup location even if you don't know the exact address
• You can rate your driver to give feedback and help us improve the service quality
• Add your credit card and never worry about carrying cash again. We'll email you the receipt after every trip
Bolt is available in 25+ countries and 80+ cities around the world. We rebranded from Taxify to Bolt in February 2019.
Bolt’s mission is to bring fast and accessible transport to millions of people around the world, while helping thousands of drivers support their families. The next time you need a ride, take Bolt!
Earn extra money with your car. Sign up as a driver at https://partners.bolt.eu
Have questions? Get in touch via firstname.lastname@example.org or at https://bolt.eu
Like us on Facebook https://facebook.com/bolt
Follow us on Twitter http://twitter.com/boltapp
This update makes ordering a ride even easier!
We fixed a couple of mildly annoying bugs. Now they're gone, you can get where you're going even smoother than ever!
We made some improvements to the app interface and made it even more user-friendly.
Ratings and ReviewsSee All
Bad customer service
I used Taxify for an entire year and never had any issues with it, then I had a driver pick me up and was rather agressive and basically drop me off in the middle of a busy street at a traffic light because he wanted to get rid of me and not drop me off at the train station when that was where my destination was. When I tried to contact Taxify’s customer service about it, they never responded because the payment method was a credit I received for recommending Taxify to a friend, the IRONY now is laughable because of how awful their customer service is and their blatant disregard for passengers safety. I’ve already deleted the application and told all of my friends to do the same. #BYEFelicia
They may overcharge by 70!!!
I was using this service to n daily basis.
In most cases drivers are professionals, but last time I got driver who didn’t know rotes or specially was driving wrong directions to increase driving time. When we riched the destination application showed 70% MORE amount than ride costs. Regular taxi would take 16-20 GEL but this application charged 35 GEL !! CARL 35. Even driver was surprised by this amount, when I said it’s too much driver said that application sometimes overcharges, he agreed with me but said if i won’t pay he will have to inform Taxify to block me. So I payed having hope to refund that amount. I contacted them trying to proof that I was overcharged, asked them to check rotes driver took. Young woman from support checked and agreed that driver took wrong directions and it made about 4 additional KM and didn’t say anything about crazy charge they took.
So they agreed that driver was hitting cycles around city( we several times argued) and agreed it was too expensive but they do not gonna refund.
So if are ready to be overcharged because application decides that you are capable to pay go a head.
I was using this app to go to work and back everyday and I had five star rating, but decided to delete it.
Unsafe and bad customer service
I had a bad experience with an aggressive/impolite driver. I couldn’t find a way to report the misbehavior during the ride. I called the customers service as soon as I arrived to my destination. I was in a hurry, otherwise I would’ve gone to the police station directly. The customer service was busy. I had to call again and again (apparently they were receiving too many complaints to handle them at the same time). I reported the incident, and asked if I can send them the recorded conversation with the driver by email. They said no, upload it through the app, knowing that the app doesn’t have an audio upload tool. I ended up uploading the file on gdrive and sending them the link via the app. Then I called again to check if they received the file. Again, not responsive. After several attempts I was able to reach another customer service employee who was not able to follow up with me because he’s not the one I talked to on the first time. He said they’re gonna call again. Still waiting ... Total disaster !!
- BOLT TECHNOLOGY OU
- 172.1 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Arabic, Armenian, Azerbaijani, Belarusian, Croatian, Czech, Dutch, Estonian, Finnish, French, Georgian, German, Greek, Hungarian, Latvian, Lithuanian, Nepali, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Spanish, Swahili, Swedish, Thai, Ukrainian, Urdu
- Age Rating
- © 2020 Bolt Technology OÜ
With Family Sharing set up, up to six family members can use this app.