24/7 Virtual Video Visits 12+

Let the Doctor Come to You


    • 4.9 • 1.1K Ratings
    • Free



Connect immediately with our medical providers for a live health care visit via your phone, tablet or personal computer 24 hours a day. Wherever you may be, Bon Secours Mercy Health 24/7 is there for you and your family. There’s no need for an appointment – it only takes minutes to sign up and connect!

For fast, convenient health care, simply download this app and enroll for free. When you need a virtual medical visit, tap the app and a 24/7 provider will be with you in minutes. It’s that easy to get peace of mind.

Visits are just $49 and may be covered by your health insurance. In-app credit card payment makes it easy and convenient and provides you with an electronic receipt you can submit to your health plan for possible reimbursement.

Choose a provider from an available list of board-certified physicians, licensed physician assistants and certified nurse practitioners. Depending on the issue at hand, our provider can diagnose, suggest follow up, and even prescribe medications that can be filled at a pharmacy near you.

A Bon Secours Mercy Health 24/7 virtual visit makes receiving care for common ailments affordable, convenient and fast. Common issues include:
• Bronchitis
• Cough
• Sinus infection
• Sore throat
• Urinary tract infection
• Vomiting
• Diarrhea
• Fever
• Pinkeye
• Flu
• Sprains and strains
• Cold
• Respiratory infection
• Headache
• Depression
• Anxiety
• Weight concerns
• Smoking cessation

Our Virtual Visit 24/7 app features include:
• Live video visits with secure messaging features
• Easy access to board-certified physicians, licensed physician assistants and certified nurse practitioners
• Service available 24/7, every day of the year
• Expert preventive care advice about recommend tests and immunizations such as flu shots, mammograms, etc.

If you already have an electronic medical record established through Bon Secours MyChart, a summary of your 24/7 visit will be posted to your electronic medical record. Bon Secours Mercy Health 24/7 takes your privacy very seriously. Your visit is secure and HIPAA compliant.

If you are an Apple Health user you will have the option to share important health information with your provider during your video visit. Sharing Apple Health data is optional but allows the provider to see heart rate, weight, and other health information to help them make a more accurate diagnosis.

What’s New

Version 12.10.003

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

Ratings and Reviews

4.9 out of 5
1.1K Ratings

1.1K Ratings

MeraBee ,

Excellent care

This being my first time using this app was very pleasantly surprised about the ease and promptness of this visit. My provider was knowledgeable and so friendly. I felt completely at ease during my consultation. I know my health was in good hands when my provider gave me warnings on certain medications. She also told me the next time she would be available so if I wasn't getting any better with the antibiotic within a day or two, I could follow up with her or go to an actual physical urgent care location or ER since it was the weekend. I will definitely use this again!

erin1570776 ,

Overall positive but found a kink that needs to be fixed!

I originally tried to connect with an available doc listed with no patients ahead of my around 10:55 pm, but didn’t finish filling out my info until 11:01. I waited 30 mins before finally canceling because I was supposed to be the next person the doc was seeing. Once I canceled, I saw that she was actually offline now. She must have finished at 11 - but the app never informed me that I was waiting on no one after 11 pm.

I tried again the next day in the middle of the afternoon. I waited probably ten mins on a doc who was also listed as “available” when I chose her. She was helpful, knowledgeable, and efficient. My prescription was sent to my chosen pharmacy after a 5 min chat.

Leah080965 ,


All of a sudden, I was feeling severe body aches, really bad headache and fatigue. I rested for half a day since I'll be working the next day. When I woke up I was still feeling sick. I had to go to work at 6am in the morning so going to the Urgent care is not an option. My visit lasted for 3-4 minutes. He asked for allergies, medications, past medical history and my symptoms and gave me a diagnoses and sent prescription to my pharmacy. He also gave me a sick slip to give to work. Amazing stuff!

App Privacy

The developer, BON SECOURS HEALTH SYSTEM, INC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Health & Fitness
  • Location
  • User Content
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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