We are boohoo, the brand behind the clothes helping you to #DOYOURTHING. We are 24/7 fashion at its best. With our brand new app you’ve got the hottest styles and latest trends at your fingertips.
The boohoo app hot list:
• Visual Search – seen something you like? Snap it and we’ll do the rest.
• Fast and secure checkout - shop your latest obsessions with speed and ease.
• Apple Pay – making your shopping experience even smoother.
• Track your order – track it to your door.
• Wishlist – when you’re in a rush and want to bag that hot new outfit later.
• Notifications – hear about exclusive offers and the latest collaborations before anyone else.
Our brand new app is here! What are you waiting for? Get shopping girl!
Ratings and Reviews
One of the worst costumer services
Great clothing for great prices, bad app system with bad costumer service! Company need to change their policy when it comes to their communication with their costumers! I recently purchased $330 worth of products and my parcel was split into two packages. I only received one tracking number and one package. Due to address issue the other package went back to the UK. I wouldve been able to claim it at the post office if i have known it EXISTED! I freaked out upon opening my package thinking boohoo employees forgot 9 of my items and i was worried they would think i was lying when i disputed the order! I mean who forgets to ship NINE ITEMS right? So until i opened i dispute with them, they informed me they sent two packages because the order was large! If they have given me two tracking numbers none of this wouldve happened! Mind you now, i have to wait 28 days for my refund, because they policy "refuses to simply reship the package once it returns". Now i have to reorder my items after i receive my refund within a month! And yes it does take a month, because this is not the first time they messed up my order!
App Makes Me Boohoo! 😔
It's a problem when you're pleased with the clothing from a company but their app is so buggy and difficult to use that it makes you not want to shop there, bargain or not. It doesn't feel secure and thus far it's gotten worse instead of better with each update. I really cannot stand spending my valuable time filling a shopping cart, then putting my phone down for a moment, and returning to find an empty cart. That combined with a favorites list that shows an error message each time I try to use it, as well as random error messages while just flicking through the app. The item descriptions don't tell anything about the item you're looking at and at least knowing the fabric type and percentages would've kept me from purchasing 3 dresses made of metallic sink "scrubbie" material! True story!
Boohoo, I do love most of your clothing but I'm sooooo frustrated with your app! In fact, I'm only writing this review tonight because your app either won't open or closes every few moments I go to use it. The bottom line, I could've been spending money with your company but your app is a problem. Fix it.
I’ve had the boohoo app downloaded on my phone for a couple of years now but always resorted to using the full website because of how slow and mediocre the app was. That all changed a few months ago when I received the latest update for the app. The app now syncs my account activity seamlessly so I can continue shopping from one medium to the next instead of emptying out my cart and wishlist every time whether I was logged in or not like it did in the past. The improvements made to the usability of the wishlist and cart features specifically have exponentially improved and has now made boohoo one of my favorite shopping apps!
With Family Sharing set up, up to six family members can use this app.