Book of the Month 17+

Favorite Subscription Ever!

I’m so happy I learned about Book of the Month! I’ve been a member for 3 months now and I truly can say, I wish I would’ve known about this sooner!! The choices for which hardcovers and audiobooks you can pick each month are so different that there’s really something for everyone. When you’re trying to decide on a book, I love that there are reviews, the synopsis, tags about genre, key themes, & plot and even previews. You can add-on other books as well! Shipping is extremely fast which I am so pleased with! Customer service is great and you’re constantly getting perks for staying a member. Honestly, there’s no negative aspects to BOTM. I foresee that I’ll be a member of BOTM for years to come! I highly recommend anyone to give it a try. Once you get your first box, you’ll be hooked!

Audiobooks - major glitches

I exclusively use the BOTM app for audiobooks and have an error in the app every single day that I use it. I listen to audiobooks in about 5 different apps depending where I’ve borrowed/purchased from, and this app is without a doubt the least reliable and lacks important common features. Every time I enter the app each morning, it has lost my place in the audiobook and rewinds me a large chunk backward. Fine, I thought... I’ll just bookmark before I exit. But no, unfortunately there is no bookmark function. The other problem I have every day is that it forgets my speed. I listen on 1.5 and the app will suddenly change my speed back to 1.0 completely on its own. The app will still display the 1.5 speed but it’s playing at 1.0. This happens both when I enter the app each morning and throughout listening time. And those of you who like to control your speed will probably be disappointed to see there are very limited speed choices. I’m a 1.7-1.8 listener most of the time, but the app only gives you .5 increments. Not a huge deal but also other apps have control down to .05, so this feels lacking. Lastly I’d love to see BOTM remove the caps on how many audiobooks you can buy each month. I thought BOTM would be a great solution for my audiobook habit and was ready to subscribe but I’m going to hold off until they fix and modernize their app.

Developer Response ,

Thank you for sharing this review. We're always happy to share requests for features with our Product Team to make our app even better, such as more listening speeds and a bookmark feature. Please feel free to send any other suggestions you have to apphelp@bookofthemonth.com.

Wow. I am furious.

I have belonged to Book of the Month Club for over a year. I was always very pleased and happy with their service. At the end of this year, I was one book away from finishing Book Boss badge. I logged into the app on the 29th to finish my badge. The app already switched to the new year. I have been a BFF for over a year, so I called the BFF line. They tried their hardest but they could not get into the system to retroactively add my badge. I was irritated that I still had a window of two days left, and I was unable to finish my badges. I was super disappointed, but I love the company and I decided to continue. I have 12 books (that I have purchased from Book of the Month club via subscription) that I still need to rate. I logged into the app to rate my first book of the year. It wouldn’t log on my new 2022 badges. I contacted BFF support email, and they told me that any of the books from last year DON’T COUNT toward the badges for this year. I have spent over $200 on books from this company toward book that THEY WON’T COUNT toward THEIR BADGES. What a complete and utter disappointment. I will be telling every person I know not to even consider this subscription service. WHAT A SCAM!!!!! I will not rest until everyone I know knows how greedy and shady this company is. How disgusting.