BOS:311 4+

Name: BOS:311
Rating: 2.5 (67 reviews)
Author: City of Boston

City of Boston

- 2.5 • 67 个评分

- 免费

简介

BOS:311 使波士顿的居民能够通过报告社区中的非紧急问题（如坑坑洼洼和涂鸦）来改善社区。报告会自动输入波士顿市的工作订单系统，以跟踪并分配给波士顿市的工作人员。通过该应用程序，您可以跟踪您的请求的状态，以及城市中其他报告的状态。甚至还有一张地图可以简单概述波士顿的活动报告。

2023年8月15日

版本 6.4.7

小错误修复和增强

2.5（满分 5 分）

67 个评分

Bos 311 app and voiceover

Hello,

I realize that as a voiceover user which is an accessibility feature for iOS: I would like to see that in the, “recent reports“ tab that all of the reports that were submitted are made accessible. When I go to click on one of the submitted reports, voiceover is not reading it right away.

311 enhances Boston’s quality of life

This old Bostonian is delighted with the convenience of the 311 app. I’m grateful to the folks in the Menino and Walsh administrations who centralized the reporting process and then automated it! And I’m confident that the Wu administration will continue to improve it. As others have noted, the app’s ultimate effectiveness depends on the responsiveness of the various departments. Issues are usually addressed promptly. When they aren’t, I follow up with another 311 report.

Quick service multiple times

Some things take awhile from the city, but other things have gone very smoothly. The issue I just submitted - my Christmas tree not being picked up by recycling - was resolved within an hour. Impressive!

Sure, some things requested take awhile, but multiple requests I’ve put in have been handled in what I feel is a timely manner. Thanks to the 311 crew for doing what they can to keep improving the city.