Bosch EasyAir 17+

Terrible app/thermostat

The app /thermostat are supposed to be on a schedule. The app doesn’t change the temperature when it’s supposed to. I constantly have to go in and select the schedule again and “edit” and finish. The + and - signs under the current temp don’t work; not sure why they’re there. I woke up at 11:45 pm roasting and had to make the app change the temperature again. You would think Bosch could come up with an app that actually works with the thermostat. You’re better off with an old fashioned programmable thermostat.

Missing green update status from old app; old connected app was better

On the old, connected, app, when you opened the app there would be a green arrow that would disappear and then reappear, in order to indicate that you are looking at the current status of the setting and the room temperature. That green status arrow is not on the new app, so when you open the app you just have to kind of wait about 15 seconds to see if it updates the numbers you are looking at, and there is no way to know once it has actually done that. Just more cumbersome and another example of what many of the other reviewers are saying, to the effect that the “new and improved“ app is inferior to the old one. It is remarkable that companies feel a need to update their apps, and make them worse. All the more frustrating when you’ve spent five figures on a new system. It should be an easy fix to do an update to this app to put the green arrow or some other indicator on the main display to show you once it is done synchronizing with your thermostat over Wi-Fi.

Developer Response ,

Hello Greg, Thank you for your detailed feedback. We understand your concerns regarding the missing status indicator and the app's performance. Your input is valuable. We appreciate your patience as we work to enhance the app and improve your experience. If you have any further suggestions or need assistance, please reach out to our support team at ac.techsupport@us.bosch.com.

From bad to worse

I had previously used the Bosch Connected Control app, however I was told by Bosch that I needed to switch.

Connected Control was bad, this is worse. No ability to monitor air filter schedule, no settings adjustments that are offered on the thermostat itself. Scheduling is clunky at best. The app doesn’t show last updated when viewing the thermostat, so I have no idea if it’s accurate or just telling me what the thermostat showed from the last time I viewed it. At times, the app opens with WiFi errors, sometimes just a page that shows the temperature with no buttons to adjust.

Overall, makes me wish I never would have purchased a Bosch HVAC or thermostat so I could go with another product with a functioning app.