Bosch EasyAir 17+

App is almost useless for “homeowners”

This app unfortunately hides all the information about your heat pump system from the “homeowner” view. On the contractor/admin side of the app they are able to see the operational parameters and overall system health, generate a PDF report of the system’s data, etc. However for a “homeowner”, this data is all hidden. There seems to be no way to circumvent this, despite owning and paying for the equipment and having to authorize the contractor to view system data. Even the information Bosch allows “homeowners” to see is pretty sparse and useless. For instance, the “energy usage” screen is just a bar graph with no relative unit of measure or any scale on the Y axis. What value does this data bring to anyone? “Energy usage” is just a vertical bar graph with no unit of reference to give it any meaning. The only reason I say “almost” useless is because I believe that in the instance of a major system fault the app might inform me to call my contractor or something.. although I have not confirmed that it will do this. I believe Bosch should enable the owner of the equipment to see available data. Maybe give us an “advanced mode” for those of us who wish to view it.

Update: Coming up on a year after my initial review and I felt the need to come back here and reiterate how completely useless this app still is. Amazing they use this as a selling point for their heat pumps to consumers… just a terrible job by Bosch on this.

Phản Hồi Từ Nhà Phát Triển ,

Hello ctc1111,

Thank you for taking the time to share your feedback on our app. We appreciate your input and will certainly take your feedback into account as we continue to improve the app's features and the depth of information it offers.

Complete garbage

Installed the app after getting an email from Bosch saying I needed to install this “new and improved” version. Installed easily but all I get when I open the app is a blank screen that’s supposed to be for terms and conditions. I was able to check boxes at the bottom (not sure what I was agreeing to since the page was blank), but as soon as I click “proceed” the app shuts down. Complete joke and waste of time. Uninstalled and unimpressed.

Horrible App

Tried to get this app and just fill out the basic information and it keeps rejecting my codes that are send by this app. Can’t even get past step two, so I gave up. Bosch is a great company but not sure IF they were thinking when they are switching to this app instead of keeping the existing one. I guess I will manage my system from the thermostat instead of using a faulty app. Terrible decision on Bosch’s part.