BOSS811 is a cloud-based hosted solution offered by BOSS Solutions to provide an environment where utility provider management and locate field crews can stay on top of service requests coming from the state's 811 agency.

What’s New

Version 2.0.67

- enabled adding attachment for tickets bulk edit or bulk close
- ticket response codes are always added and never updated or deleted
- enabled SAML authentication support
- fixed the problem with local database failed to open
- other bug fixes and UI enhancements

Ratings and Reviews

4.2 out of 5
25 Ratings

25 Ratings

DamagePreventer ,

Making progress

The new updates that you pushed out last night are pretty neat. Lots of new advantages to them including being able to see the actual copy of the Julie ticket, versus what is just in the app. I’ve noticed on the ticket map setting, when you close out a ticket it’s not removing itself from the map. I have to close the app and reopen it to get it off of the map. However this new update is definitely a step in the right direction

VDZ Tech ,

Moving Locates on iPhone

All in all it is a good app. My only issue is with moving a locate onto another technician using the mobile app on my iPhone. It doesn’t work. I tried opening the locate in a browser on my iPhone and it still won’t let me do it. I’m hoping for a fix soon.

Other than that the app is pretty easy to use.

Chad Winkler ,

Developing useless tools!

The ability to dispatch tickets to subcontractors has been asked for since the launch of this product. Nothing yet!!! There is no point in having the mobile app if I have to carry my laptop around to carry out the functions anyway.

App Privacy

The developer, BOSS Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • User Content
  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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