Boston Market features delicious homestyle meals, including its famous rotisserie chicken and a variety of gourmet sides.
Ratings and Reviews
Great, but always room for improvement
So far, the app seems rather stable but the menu layout could use some revisions. The app looks rather plain and the ordering process can be a little cumbersome. There also seem to be some UI bugs that change the screen size.
Overall, the transaction was easy and once you get the hang of their ordering process, it is simple to use. Some minor tweaks could go a long way to make this a better app.
Good food; most of the staff pleasant & helpful but not all.
I order on line and pick up for home consumption. The last 4 orders have included one of their full size desserts but for some reason the person fulfilling the order only put a slice in so I’ve had to correct them each time.
In general they get it right and the food is very good. An individual meal can provide more than one serving which is perfect for someone living alone but who works on an on-call basis.
Need a cancel order button!
I placed an order on the app and accidentally pressed pickup instead of delivery. I called the store and they said to call doordash who could switch my order to delivery. The doordash rep said they can’t do that on their end but they were nice enough to call the store and try to resolve the issue. The Boston Market rep ended up having to call their IT department to cancel my order and I had to place a new order. All of this back and forth could have been easily resolved with a cancel order button.
With Family Sharing set up, up to six family members can use this app.