Bounce Package Pickup 4+

Was really excited to find this service a few months ago after several packages went missing from my doorstep. I have a pickup location less than a mile from my house. It’s been really easy to pick up my packages and fairly affordable. I don’t use it for all packages - just the more expensive stuff. Very cool to finally have an app for this!

I sent seven packages to the address that they told me to use. Not one package was accepted at this address (well 2 packages said they were actually delivered but the location states they don’t have them) and Bounce could not support at all. All the packages are missing, and as I am traveling in Italy and do not speak Italian I cannot communicate with the shipping companies. This has been a total nightmare and has ruined my trip. Bounce refuses to accept any responsibility and their customer service hours are limited during Eastern standard time, which is ridiculous considering they operate in multiple time zones. It seems that they only have two customer service representatives in total, and when I asked to speak to a supervisor I was put off by the customer service. Use this company at your own risk - I have over €2,000 of goods missing thanks to this company and their total lack of support and critical thinking skills.

Their Service helped me with a reliable location for all my storage needs, when I was on the move. The 24/7 support helped immensely to answer all my concerns. Overall, they made relocating without an address possible and super easy! Trust them for your upcoming move.