Bounce TV 12+

Every time one show go off then you try and go to the next one you get kicked out and have to go back into the app to load back up and the commercials keep freezing up a lot where you have to go back out and start over and the show on Johnson never returns to where you left off at it always starts over other than that no other complaints

I was disappointed to learn that when I moved from a major city like New York to a rural area of North Carolina, I would loose access to the Bounce network because it’s not available on my Direct TV service that I currently have to have for any TV programming. I had grown to love & constantly watched Bounce when my family & I lived in New York because it allowed us to enjoy our programs for us & by us like Saints & Sinners & Johnson along with the variety of old & new movie classics, comedy etc. Then I was further disappointed to find out as I researched as to how to gain access to Bounce in rural North Carolina that I had to now purchase the Brown Sugar app in order to continue seeing my favorite programming from Bounce. We as your loyal customers should’ve been given some type of heads up to prepare us for what was in the works to be done when Bounce was being transitioned into Brown Sugar. It saddens me that Bounce nor Brown Sugar is available as programming on my Direct TV service at all. It should be included with my service package that I currently have on Direct TV which gives my family access to OUR other networks like TV One, BET, Aspire, CLEO TV, OWN, BHER! Bounce & Brown Sugar should be easily accessible to all of us no matter where we live! Let’s do better with providing this network service so we can continue to support you.

My main problem is not about the $3.99 charge to watch one of my favorite shows, my gripe is the blatant disrespect of customer's time and value of personal computer space and data. It is clearly outrageous to download the Bounce app and its data only to need Brown Sugar to access the desired show you clicked on to watch. It's bait and switch. Just get rid of the Bounce app since it's absolutely concretely unusable! It's also unfair that we pay for Brown Sugar but doesn't have the live tv option embedded into the app. We really do want to buy black. We really really do want to do business with our own. But we always get treated better over there! I will keep paying only because of Saints and Sinners. I love the show! But if you're gonna provide a service then do it right!! I will not apologize for expecting greatness form my people!!!