Thanks for using Box Tops for Education! This release includes minor bug fixes and enhancements.
Ratings and Reviews
The app is great, however... here’s a suggestion
I love the idea of going digital. I have never had a problem with bugs or anything like that. However, I can’t help but feel like there were some things that weren’t thought of or thought through. For example, they make you choose one school to donate to, and that’s great if you only have one child but when you have multiple and some are in a different school, it’s hard to divide and share your earnings. The second thing I am not a huge fan of is, having to use the receipt. I like how it gets everything all at once, but there are some things that I buy that are personal and I am not a fan of sharing that. A suggestion I have is to put a barcode or something that we can scan on the inside of the box so people can’t just scan it while they are at the store.
Can’t even sign up!
I see that many people are having problems submitting receipts. I’m having problems just creating an account. Now it won’t even let me create an account because it now says my email is already signed up. But when I try to login with info that I tried to sign up with, the login fails and says to check my email/password. Tried to reset password but it won’t recognize my email and send me a reset link. Tried to contact customer service, but it won’t even submit their customer response form. Which is now why I am writing this review for this app(the first I have ever bothered to write) because this is more trouble than it’s worth! School’s are going to be the real losers in this because I see I’m not the only one having problems with this app and I don’t have time for this nonsense. It’s much easier & faster just to cut the box top out in the first place instead of jamming up my phone with yet another app. And I agree with some of the other reviewers with the fact that it was fun to have the kids involved in collecting the tops and getting prizes at school. I’m not going to keep going through this foolishness if they can’t get this together.
Developer Response ,
hello, sorry to hear you are having issues. We have processed hundreds of thousands of receipts for Box Tops this month so the app does work fine for most users. It sounds like the issue is unique to you and you haven't even actually had the chance to use the app to redeem, so we'd love to help get you going! please email us at BTFE.App@genmills.com
Disappointed in the change to digital
At first I thought the digital option was neat, but then I realized it required a photo of the receipt. I pay digitally or order my groceries for pick up, both of which produce a digital receipt and nothing to scan. If I could upload a screenshot that may work, but it may be more the one screenshot. Also, as others have said, I have kids at multiple schools and can’t easily divide them up. Lastly, our family lives a 1000 miles away and their great grandparents love supporting by sending a card with the box tops and we are going to miss out on a lot of box top collections now that they can’t cut them out. They don’t use smart phones. It would be nice if there was still an option to cut or scan. I am usually a proponent of going digital, but I think a few things were missed with this change. Hopefully there can be some adjustments made for a better customer experience that still allows the schools to benefit the best they can.
- General Mills Inc.
- 50.9 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- © General Mills® Inc, Box Tops for Education®
With Family Sharing set up, up to six family members can use this app.