Boyd Sports‪℠‬ 17+

Can’t fund account

It’s been almost a week and the customer service people I’ve spoke with was pretty harsh about it said directly from his boss there’s no eta on when it’ll be up again … the app is cool when it’s working but I had to go to the casino last Sunday morning when I didn’t want to. Also late night betting it sends bets to traders and lots of bets have been rejected when I could’ve been winning. I’ll change my review to a better star rating when things start working again perhaps.

I changed review as it’s updated now

Respuesta del desarrollador ,

We appreciate you taking the time to share your review. We understand the frustration that comes with technical difficulties.

Awful

For such a large casino gaming company you would think that Boyd would have a higher quality app for its race and sports betting. Unfortunately, that’s not the case as the app constantly times you out after seconds of inactivity and you have to log in over and over again, very frustrating…the other major issue is that the app consistently says “not in the state of Nevada” and will not allow you to place a wager. This has cost several winning bets which is also very frustrating, especially since WE ARE in Nevada and the location services are turned on in our phones…only went to Boyd because the race app at South Coast was supposedly going to be in a transition phase and not available for an undetermined period of time. If the problems continue with this app I will be withdrawing funds and looking elsewhere as it’s hard to gamble under these circumstances to say the least…

Respuesta del desarrollador ,

Thank you for taking the time to share your experience with us. We pride ourselves on exceptional customer service and we sincerely apologize that we did not achieve this. We have forwarded your comments to all appropriate departments for review.

Inefficiency in app needs update

This is an okay app. The problem is
1. I can’t parlay more then 8 legs. That’s absolutely ridiculous. (Caesars/William Hill) offer that. Boyd is behind the buck.

2. SAME GAME PARLAY(SGP) why can’t I bet on the same game? Why do I have to put in 3 separate single tickets for multiple plays (Caesars/William Hill) offer that. Boyd is again behind the buck.

3. Not offering certain props or players (if they are on the court and have an average why can’t I place a leg on them? Ex Jaime Jaquez of the Miami Heat has no props all season until maybe November 23rd. What happened to NBA points/ assists and points /rebound/assist props? Alternate lines? (Caesar/William Hill) offer those.

4. Win/Loss/ tracking. It’s so hard to track which plays win or are on pace on a ticket because there is no marker. It’s infuriating to be at work or wherever trying to go back and forth between yahoo B/r and other apps to check progress then comeback and see the plays per ticket or bet.

5. I tried to parlay a limited 8 leg anytime touchdown ticket and it’s not allowed. Literally the only app vetoing parlays and how I’m able to parlay my money.

I actually have more but they don’t glare until and stand out until I’m placing my bets. But what’s been listed is a great start.