The Bozzuto Resident Experience app is a convenient and easy-to-use tool for managing your Bozzuto apartment experience, especially when you’re on the go. Now you can pay rent, submit maintenance requests, track packages and more with just a few clicks on your phone.
- One-time rent payments with your preferred payment method
- Monthly automatic payments with rent and utility sharing capabilities for roommates
- Easy maintenance requests with photos, voice memos and ability to track progress
- Community amenity reservations
- Event calendar and community announcements
- Package tracking and notifications
- …and more!
Ask your Property Manager if they are using Bozzuto Resident Experience app and what features are available for your community. Some features may vary by property.
Bug fixes and general improvements.
Ratings and ReviewsSee All
Very Convenient and User Friendly
The app allows me to pay my rent when I am out of town with ease and for a minimal convenience fee. It also allows me to connect with the leasing office for maintenance requests and stay connected with the community. Extremely helpful! :-)
The usual poor quality from Yardi
The app does not work even though the website does. I called technical support and told them that it was saying "user not configured" and giving me a 500 error and they tried resetting my login. That email came not only from an old address but from the previous management company at that address (it was bought while I was living there). I told the support person this and they said it didn’t matter, though it seems like a red flag to me. They took my number and said they’d call me back but never did.
The building management then called the help desk and got the same "we have no idea what’s wrong, maybe try resetting the account" suggestion. It is acceptable to not know what’s wrong. It’s not acceptable to not communicate this between support teams and to the clients and to not have monitoring that can track errors like this.
I believe the issue lies in proverbial crossed wires with my old address/management companies and my new one but the support person I talked to insisted that this is not the case. It’s unfortunate that Yardi has to muddy the name of a quality company like Bozzuto with this app.
View Account Balance in Advance
I like the app and it works well for me, but what I would like is to be able to see my rent/balance in advance. I plan and budget ahead, so I can’t wait until the 1st of each month to see what my rent is. It is Oct 31st, a day early, and the app still shows $0.00. So even though I would like to pay towards my rent, I can’t because it says $0.00. Some people would like to know ahead of time and plan ahead like I do. Otherwise, if I can’t utilize the app I am always emailing my management office to ask what my rent is, when that step can easily be avoided. Please make the balances available earlier before the due date, it would help a lot. Thank you.
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With Family Sharing set up, up to six family members can use this app.