iPhone Screenshots


BP ASSIST is a tool that enables Staten Island residents and visitors to quickly and efficiently report quality-of-life issues, such as potholes, litter, graffiti and much, much more. Your report will be instantly transmitted to the Borough President's Help Line, and then directed to the appropriate agency for remedial action. With your cooperation, we can make Staten Island a better place to visit, work and live!

What’s New

Version 5.7.0

We’re updating our iOS application to support the following:
• Support for max character counts on secondary questions
• Required and publicly displayed labels added to secondary questions

Ratings and Reviews

4.6 out of 5
29 Ratings

29 Ratings

Rob47728 ,

Download Now

This is a fantastic app if you live on Staten Island. If you want to report something/issue it’s very user-friendly. It must work because when I reported things like potholes, snow needed to be removed and trees that needs pruning. It was all done in a timely manner! Honestly I can’t tell you how fantastic this app is you need to use it for yourself!!

Blouie1002 ,

Very Informative

Every Staten Islander should download this app!

Alotofpendingcomplaints ,

No one is answering requests pending for months



Office of the Staten Island Borough President
44.3 MB

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.


English, Arabic, Filipino, French, German, Italian, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Tagalog, Traditional Chinese, Vietnamese

Age Rating
Infrequent/Mild Alcohol, Tobacco, or Drug Use or References


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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