The best way to shop Banana Republic is here. Our all-new and streamlined app is a must-have for style mavens and trendsetters on-the-go.
Discover: Browse our entire collection, from covetable new arrivals to year-round classics and modern accessories for men, women and petites.
Find: Love prints? Sweater obsessed? Looking for that perfect suit? Find your next wardrobe essential with our search and filter tools.
Buy: Our updated, mobile-friendly checkout process lets you add favorites to your bag and check out in seconds.
Save: Easily find and apply our best offers and promos on the app. Access and redeem your Rewards and more with just a few taps.
Manage: Cardmembers, it’s never been easier for you to manage your Gap Inc. credit cards. Check your balance, track Rewards and points, and pay your bill in our app’s Wallet section.
Access: With Touch ID for account sign-in, pick up where you left off faster than ever before.
Be In-The-Know: Get on the list. Opt-in to push notifications to stay in the loop with instant alerts about offers and more.
Treat yourself to our chic new app today.
Tell us what you want to see in the app by emailing us at firstname.lastname@example.org. And stay tuned for new features on the way.
We’ve added some seasonal sparkle and fixed some bugs for a better app experience. Send us your feedback at email@example.com. Happy holidays!
Ratings and Reviews
Credit Card Management Screen Needs Improvement
The new update of being able to see your card balance is nice, and I like being able to use touch screen to log in, but once in it doesn't show my most recent charges, even ones that aren't pending. I also don't like that the only option to see charges is by statement. I want to see EVERYTHING in one glance. It also doesn't properly display my points balance to see how close I am to my next reward. I find myself logging in to the web view of the credit card management every single time which is a hassle because I can no longer access it from the app. Hoping for the day I can make the app my one stop shop.
I was disappointed when on Tuesday during the extended Memorial Day sale of 40% off I couldn’t complete my purchase in the app. I had 2 pair of jeans in my bag but kept getting an “I’m sorry something went wrong” message. So I restarted the app only to find my bag empty. So I re-added them and then when trying to purchase received a json error which I sent to support. They replied with “I’m really sorry but we can’t reproduce your issue, you can call our support line to get help”.
To receive the highest customer satisfaction score from me, BR would have called me and made sure I completed my purchase. That would have been a win for me and for BR. Instead I’m not satisfied and BR didn’t get the sale on that day.
In general I like the app and prefer to shop there. It’s convenient and fairly easy to use when it works like it should.
improvement needed customer experience
The design is clean. Websites are always more clunky on phones because their platforms are not necessarily compatible, but that goes for any website. The BR app is designed well graphically appealing, but there is no option to automatically sign in so you have to put in your password every time you open the app and you always have to verify payment information, these should be able to toggle on or off as options to improve the customer experience, obviously if I’m downloading the banana republic app, I shop there regularly and want and easy check out experience.
With Family Sharing set up, up to six family members can use this app.