Brandclub: Cash Rewards 4+

I REALLY love this app and love making decent money from the surveys in just a few minutes (one of the best survey apps I’ve downloaded) every day because it all adds up, but I really wish brandclub would raise their survey payout prices and their referral amount! It used to be $12/referral last year and I guess way too many people have signed up and they’ve only dropped it to three dollars, such a let down!

The survey payouts used to be 75 cents per survey and now they’re only 35 cents. They’re just like any other survey app now which is why I knocked off one star, other than that it would’ve been five stars. Brandclub-PLEASE read my review and please consider raising your monetary amount! I love talking about you on my social media and having my referral link in my stan store for everyone.

Honestly I’ve done really well with instant rebates but the other apps don’t sync . I even lost a reward for connecting target because it’s saying I didn’t connect (even tho it was picking up purchases when I first signed up) I’ve had about 4 ($20 worth) of IR not come through ok delivery and have been reaching out to customer service for over a month with no reply. Today I bought 2 ir’s. & synced my purchases .. said it unlocked the 2 ir but they are not showing unlocked in the app. I also disconnected and reconnected my Walmart today because I made a purchase last Sunday to get some regular rewards that were about to expire & they haven’t synced. Reconnecting didn’t help. Also when you sync the app crashes. I think that’s how I keep losing IR”s.. it crashes before it’s done syncing & the ir confirmations get lost out in space. I’ve been neglecting my other rebate apps for this one & … I think I might have to start using the others again until this one fixes the issues. I would really love to post this app to my mom groups on my social media accts (not for referrals .. I don’t care about referral’s ) but a lot of people are struggling & I’ve been able to share amazing deals from weekly sales & other apps but I don’t want it to fall back on me if they download the app with my recommendation & don’t get the rebates they earned with their hard earned money. Please fix the app.

Highly recommend that you do NOT purchase items for rewards or to unlock rewards - do NOT create your shopping list with the intent of receiving or unlocking a reward. Just shop as usual, sync & be happy with whatever you get & nothing more. They will NOT correct app mistakes or offer solutions on known issues or explain how to ensure product eligibility. You CANNOT expect the app to accurately capture your purchases & you CANNOT expect help from their support. You also CANNOT count on items to update & your rewards WILL expire.

Also, if you’re a brand in this app, I’d seriously question the integrity of the survey data you receive - the app appears to be curating answers they think the brands want to hear. Despite thoughtful reviews my answers were often rejected and I was told to try again.

I know this is a free program, but I agreed to their terms, I provided my consumer data & I met the requirements for several rewards that I did not get & it’s disappointing to say the least. So please don’t invest your time in this app - they’re not operating ethically & there are other better options for rewards that at least follow their own rules & procedures, which I didn’t think was too much to ask for but I was very wrong! It’s great until it isn’t & they could care less about users. If you’re a strategic shopper, I’d skip this one or be willing to go crazy trying to get meaningful, helpful answers from support.