Brandy Melville US 4+

i love the app! just needs bug fixes & maintenance. one of the only flaws is that there are multiple listings for the same item. when you look up a certain item ; for example “christy” like 10 listings come up. one listing has around 5 colors, another two listings have only 1 color, and the other seven listings have 2-3 colors each…why? it’s the same exact product??? why not just combine the listing??? like i didn’t know so many colors of the christy hoodie existed until i searched christy and multiple different listings come up. it seems unnecessary. also on the topic of listings: some colors have weird codes in it? like one of the bella tops is legit named “COMBINED W/ [(bunch of random numbers & letters) actual name]” like what??? is that a bug? it’s been there forever so they must know about it…

I myself is a big fan of Brandy Melville. However i don’t like the online app. I love shopping in the stores however the online app does not live up to the same standards. I ordered a shirt online and it took a while to come and in order to track my order it made me download an app called SHOP. As well as the app said they would send me updates on my orders via email and I got one saying my order was shipped. It also doesn’t give me an estimated time of arrival. I also tried to pay with a gift card and wondered why it wasn’t working. Because there wasn’t enough money on it and I needed to pay the balance. It just kept Gift card unavailable it did not tell me anything about there not being enough money on the card.

now personally I love shopping at brandy melville. I think their clothes are really cute. but this app has some issues with it like I’d add stuff to my cart and when I re open the app it’s gone and I keep having to add it over and over again to my cart just for it to disappear when I open the app again. if I order something on the website, it won’t show up on the app. for example there’s a orders button on the app that shows you everything you have bought but when I check it it says I haven’t ordered anything. but then if I open the app again, sometimes it’ll say I did. maybe it’s not the app and its just me but it’s a little confusing. the same thing with the wishlist and favorites. I’ll add something to my favorites and it will just disappear 😭 overall the app isn’t too bad it’s just a few issues.