Breeze Airways 4+

This 2023 summer, I have flown several times on Breeze. Extraordinarily impressed with the ground and in-flight crews, the planes and the online app. Everyone I’ve met who is an employee has been welcoming, friendly, professional, and appears to enjoy their respective careers. That is a huge improvement over other airlines. The boarding process has been orderly and calm. The flight crew are cheerful and efficient. When a delays happen, the ground crew gets us lined up once the plane is ready, so that the time it takes to board is reduced. All of the planes I have traveled on have been clean and comfortable…well, as comfortable as coach class can be. All-in-all, I am a huge fan.
Background: I have flown well over a million miles throughout my career, domestic and international, on many different airlines. Retired now, but still travel. Thank you Breeze, for offering the short flights and making them comfortable and affordable! Looking forward to seeing your flight offerings list expand.

The app certainly does its job. I’ve flown the airline a handful of times and haven’t had any major issues of note. I’ve had some delays (weather related, not mechanical) and chalk that up to the pitfalls of flying. They aren’t the best communicators when it comes to why there are delays - I tend to use other apps and flight tracking sources to try to figure it out. And, I do find them to be a bit slower than, say, Delta in timely app updates. However, I’ve got to say that they have opened up a new world of leisure travel quick hops for me and my family because of the secondary airport point to point services. I’m loving HPN-ORF right now, and rumor has it that there may be a HPN-SJU flight in the works that will be a game changer. A few of my friends who fly private even said that they’d use it (don’t get me wrong - they are probably lying and don’t really care that the price of the ticket will be less than the Uber from New Canaan to HPN!!!).
In sum - I give the Breeze App an aspirational 4-stars. I’ll come back later to up it once things continue to improve.

Earlier this year, I purchased a ticket for my daughter to come down for Christmas break, but she was unable to make the trip so we had to cancel the flight. I was really concerned that I would be charged outrageous fees, or lose my ticket all together, but I was extremely happy to find that breeze allowed me to bank my unused ticket so I could use it for another time in the future. Today I went online to purchase another ticket for my daughter, using my existing points and expected to have a lot of difficulty and expected to have to talk to support to get this accomplished. To my Great, I was able to easily pick a new flight and purchase the flight with my existing Breeze pointswithout ever having to talk to anyone. This was definitely the easiest online reservation that I’ve ever made. Also, did I tell you how cheap the ticket was!!?? This is definitely our new airline! Thank you, Breezy for providing such a great service!