Brella – Card Manager 4+

I have four different cards on this app. In the past few days, every time I open the app, one or more balances are “NA”. If I log out, close the app, and log back in again, some of those balances are now visible, but others aren’t available. It’s happening every time I use the app, so I know it’s not just poor timing of when balances are updating from my bank.

This app is — still — pretty clunky for the functions I actually *need* it for. I use my bank’s app to monitor my accounts, and all I need from *THIS* app is the ability to add upcoming travel notifications to my card. Unfortunately, that function has NEVER worked right, even after verifying I’m in the current version of the app. Specifically, after other issues in the past, now it doesn’t allow me to change the dates of travel after autopopulating the current day as start day and the next day as the end day. I found a workaround (copy actual dates from my notes app and paste into the box) but really shouldn’t have to.

I don’t write review unless it’s really bad. And this is one of them. The whole app is clunky and dated, not very user friendly at all. The fraud alerts via text does it’s job, except when you reply “yes” to clear the fraud alert, there is a delay, thus, you have to wait before you can use the card again. It signs me out constantly (the ability to user Face ID). Today I tried several times to reset my password, it keeps telling me to try again after I enter my PIN number. The app itself want to make me switch bank, except I know my small bank doesn’t have control over this. But for god shakes find a better provider.