Brickhouse Locate GPS 4+

Complex

As mobile apps go, this one is complex. As with anything, the more features and flexibility that exists, the steeper the learning curve will be. This app provides basic monitoring functionality that works quite well, but also offers tremendous flexibility with notification customization, etc. I suspect this is why many users rate it low.

Also - the device itself is motion activated. Though this is pointed out in the included manual, I had kind of given up on the manual before I got to that part. As a result, I was initially confused as to why I would get constant “lost contact” and “restored contact” notifications, leaving me thinking I had a defective unit.

My wishlist is this:

1. Put a “Log Off” button on the bottom bar to make that easily accessible.

2. Give the user access to change more of the settings that currently can only be done by contacting support; e.g., device update interval.

Unfortunately, Works Perfectly

Zero problems. Worked without incident after the first charge. Battery life was great, only depleted to 73% after tracking for a week. Placed on a solid piece of the vehicle frame under the hood/behind the glove box on the passenger side (via reaching up through the wheel well from outside the vehicle). Newer cars are ALL plastic underneath and this was pretty much the only place to access the metal or frame. Withstood speeds of up to 83 mph on the freeway, some rain, and speed bumps. Accurate within 3 or 4 houses or businesses. If you need to know the truth about your vehicles current or historical location..look no further and purchase this NOW.!

Terrible service

Can’t specifically blame it on the device itself… but it NEVER works.. after a call or email to support it works for a few hours then stops. Shows parked for hours and days at random locations. Don’t waste your money. My service vehicles need to be tracked 24-7 … not just a few hours after a troubleshooting request 😡😡😡… I am about to cancel my service and go with the company that tracks my other vehicles…. I guess that’s what I get for trying to save money🤷🏻‍♂️🤨😐

Developer Response ,

Thank you for posting a review and, sorry to hear about your experience. I'd like the opportunity to investigate further. Can you share a few more details so we can reach out to assist, please? Our email is customerservice@brickhousesecurity.com, attention it to Patricia. I'll be happy to turn this experience around for you. Thank you!