Broadway In Hollywood 12+

I’ve used this for a few years without issue. The recent release seems to have busted the Ticketmaster integration. Now I have to login on the website and can no longer add tix to my phone wallet.

This app is the reason I haven’t purchased next season’s shows yet. The app had been great for seeing all my Pantages shows in one place. It also made adding tickets to my wallet, and therefore entry into the theatre with kids or seniors, streamlined and simple. And now I can’t access my tickets. The titles are on the home screen, but they don’t even show how many tickets were purchased. Now I have to bring my father and his walker to the shows 30-45 minutes earlier to reprint tickets. It’s exhausting for him to walk all the way from the car, then wait in line. It’s making going to the theatre a chore.

Contacted support and tried their work around and none worked. Support mentioned that they’ve been working with Ticketmaster to resolve the issue but the reviews for this issue goes back a year so makes me think nothing is actually getting resolved. You can’t retrieve your ticket via the BiH website either because it’s the same integration. You’re stuck with getting your ticket at the venue window on the day of your show.