BrokerBay 4+

Nice Improvements

Does the job and not owned by Zillow, which is good enough for me. Also works well. Easy to add showings to calendar - this was always buggy for me with google calendar and ShowingTime, and being automatic made it annoyingly difficult to customize. Just having the standard “add to calendar” button when you book makes things much easier. Release was delayed in my region so that they could have time to add more features and iron out more bugs. For a new system, it’s quite comprehensive. I expect they will continue to improve it and add even more features with time. I’ll be using this over ShowingTime whenever possible moving forward.

Developer Response ,

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. If you have any questions about our features, please reach out to us and we'd be happy to answer. Cheers! The BrokerBay Team.

Not good.

Hounds you about notifications twice every single time you open the app.

Developer Response ,

Hi Jporter360, we are sorry for the frustration. We would certainly like to hear more about your experience. Our support experts are available to discuss this at support@brokerbay.com

Trash app and CS

After being forced to move to Broker Bay because of politics and such… We are a year into it and the app in the program aren’t improving. In fact they’re getting worse. The customer service is terrible. It has been outsourced not only that but the app times out… It won’t load in a timely manner. I have deleted it and reinstalled it multiple times. My clients aren’t getting feedback or notifications that they request to be in on… I’ve had listings on auto confirm that aren’t getting confirmed automatically. I’ve had listings beyond auto confirm for a while and then suddenly change and it’s embarrassing when another agent or appraiser or inspector has to call you and ask if they can go in the property because it’s not on auto confirm and we aren’t getting notifications. This app makes us look super unprofessional, and the fact that we are paying for it and our dues makes me even more angry. I am OK with paying for the things that are included in our dues but not for something that doesn’t. Broker Bay is certainly a great name for something that’s never broker lol.