iPhone Screenshots


BrookONLine helps residents make their neighborhoods more beautiful by reporting local issues including potholes, graffiti, and streetlight outages. Residents can track the status of reports they or other members of the community have submitted.

What’s New

Version 3.20.13

* New feature - Alert

Ratings and Reviews

4.0 out of 5
3 Ratings

3 Ratings

Andy1987! ,

This is one of the best apps!

Thank you Brookline for not only creating an awesome app but for actually getting the work done in a timely fashion. Keep up the great work! Every municipality should have an app like this

Dipsys_PAL ,

Server Dependent Battery Killer

While, in theory, Brookline has joined other municipalities that enable residents to report problems, this is a terribly written, barely functional app.

Major problems:

The application is completely dependent on a data connection to a functioning server. I constantly get timeouts and cryptic server errors ("Server Error 422" is a particular favorite). There is no ability to cache a report for later submission, as is provided by other applications (e.g. AT&T Mobile's Mark the Spot). If submission fails for any reason, the report is lost.

The application is poorly behaved. It does not release the iPhone GPS receiver, which results in extremely rapid discharge of the battery. The app keeps the GPS receiver active when the iPhone is put to sleep, as well as after switching to another application.

It is incredibly slow and non-responsive. It takes a minute or more to respond to screen input. I often see issues while walking my dog, and end up putting the phone in my pocket while waiting for it to respond or submit a report. If, for any reason, I forget to check the app after pocketing my iPhone, the app will drain the battery while futilely reporting server errors.

The server side appears to be equally problematic. Server errors are a regular occurrence - unavailable, timeout or numerical error codes.

Finally, the designer provides a limited number of predefined report types, much more restrictive than the old town web site form, which is clearly being deprecated as it is now hidden in a hard to find location.

Needs a MAJOR rewrite, but is apparently not being maintained, since there have been no updates for over a year.

App Privacy

The developer, Town of Brookline, MA, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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