Brsima جوعان برسيم‪ه‬ 4+

A simple review

This is app is actually useful, I’ve been using it for two weeks now, we don’t have time to go out for lunch everyday during work, with this app we order whatever we want and it’s good.

Horrible App & Service

The user interface is garbage. For example the hamburger menu on the top left is not optimized for iPhone 12+, the restaurant menus are clumsy, and driver tracking is almost non-existent. Trying to locate a sub menu overall is not user friendly.

Worst of all, the customer service has been rude in my experience and it seems as if they are calling on a loudspeaker in a toilet making it difficult to understand anything their representative says. Orders are usually late, requiring a minimum of 45 minutes for a restaurant that is 5 minutes away.

Lezzoo and Talabat are much better and I hope their exclusive restaurants switch to a better delivery platform.

Stay Away From Brsima

The app should have a way to contact them directly.
The service provided is very bad.
They frequently provide the wrong orders. The drivers never check the food. When you complain in any language, the staff don’t care.
The food delivery drivers always claim they don’t have money so they charge you more and keep it for themselves. The management knows this and they don’t care. It’s better to just order directly from restaurants.
They take advantage of foreigners. There is a reason why Brsima has a bad reputation.

Developer Response ,

We understand this can be frustrating. We are working towards making this better. We would appreciate it if you could update to the latest update of brsima released on march 27 its much faster and better look