Bryant Home 4+

Works great with 2 minor flaws

We love our Bryant system. So much quieter than any other heat pump units out there. We have a variable stage unit and we have seen a drop in our electricity bill. The Evolution is solid. Does everything for me. I set it and leave it alone. I never have to switch it to emergency heat and then forget to switch off it in the morning. It’s smart enough to know when to turn on the emergency heat by itself.
Here are two flaws I wish they would update: 1) we had a nest thermostat with our previous unit and there was the home away assist that when you left your house, the thermostat would automatically switch to preset away setting. Then when you returned it would go to the preprogrammed setting.
2) The evolution has Comfort Profiles. They are nice and easy to use but they only give you 4 profiles. I wish they gave more profiles so you could have different heat/cool settings for different reasons.

Overall, I like our entire unit. So glad we upgraded.

Developer Response ,

Dear Ratch30,
Thank you for your feedback! We've passed this on to our product team for consideration in our future releases. Your input is highly valued, and we're committed to enhancing your experience. If you have any more suggestions or questions, please feel free to reach out at resdigital@carrier.com.
Sincerely,
Bryant Home App Team

Stunningly poor execution!

This entire interface has been a stunning disappointment. How a company the size of Bryant / Carrier could have an app this bad is just inexplicable! You can only see 2 days of your daily energy consumption, the only other option is the monthly use, seriously! IT’s too hard to let me look at my daily use at any time I want??? I should be able to browse the entire history since my unit went in service! It’s just too easy, instead I have NO useful data if I don’t record it every other day in a spreadsheet. Next, the entire app is created for the purpose of driving me toward my local dealer for inflated and unneeded “service” It’s practically impossible to reset the air filter reminder AND the reminder is driven only my the calendar date rather then by air filter flow resistance. STUPID and EXPENSIVE for NO BENEFIT! Last, the thermostat programming is shameful! You have only 4 modes that you can set up! Seriously in 2023! Let me at least have a weekly schedule that I can program in 30 minute (max) intervals and just choose a temp! Bryant has somehow managed to make it both unconfigurable and clunky. Such a waste! I would advise you choose another company for your HVAC needs. The equipment must be serviced through the various apps, The apps don’t work very well, the owners app is purely written to force you to call your dealer. Very disappointing!

Updates I would love to see

As it appears the developers are reading the comments, these are my requested improvements in order of priority

1) Improved response refresh of APP data vs system. The lag between the system and the APP seems to be in the order of 30s -40s and sometimes never. Reboot time
2) As per everyone else. More than 4 comfort profiles please. 1 or 2 more please
3) Predictive temperature planning disable switch if you want exact timing for changes. This relates to 4) and 5).
4) Multiple electric energy rates settings - who doesn’t have peak rate electric these days?
5) Automatic setback for peak electric rate hours. I want a temp offset for 11:00am to 7:00pm monday to friday or somehow link this to 4). Make it disableable.
6) Options to configure the home screen. Maybe this is not an APP only topic. So much real estate on the (rev C) screen, but no info on temp setpoint, operating status, humidity level etc., which us engineers love to see without going into the operating status.
7) Improve the functionality of the manual override. If I override until next schedule, the APP always defaults to 1 day later, not same day. The wall unit seems to be correct.

The connex and Bryant evolution systems are great and if we can get more configurability of the home units and the APP, life will be good

Thanks

Developer Response ,

Dear Swampeee,
Thank you for taking time to review our app and sharing your feedback! We've forwarded your input to the relevant team for consideration in future releases.
Sincerely,
Bryant Home App Team