Buffalo Wild Wings 17+

This is actually worth it! The system is great, never had an issue with the app of it crashing or missing points. Honestly it is a great app and true to its word. After I get a certain amount of points, I would hit the redeem button and get my boneless wings for free, including the celery! 100 points for each $10 you spend, I’m sure it’s great for big families who would love to eat out or eat in for a basket ball game or football game, and get that free food. No taxes or extra charges for extra sauce or celery. It’s a great app and I highly recommend if you love Bdubs and want free food! Point system is not bad, 1,100 points for a small Boneless is actually worth it instead of paying $9.99 for it. Also 1,750 points for A medium and 2,000 for a large. It’s easy to get to those points, not hard at all.

The app was fine before. After updating, took away the pickup option to pay in store completely, most of what I ordered that was supposedly available to order was not after I did the entire order, finally put together an order where they had everything available, and they wouldn’t take my card because the app couldn’t connect (my connection was fine). Reopened the app several times and finally was able to get one order through which reflected on the order history, and was charged three times for the same order on delivery. On top of that they force you to pay a tip (which I tip anyways additionally), but when looking at the picking up in store option when paying with card it forces you to tip anyways. At least bring back the option to pay in store to prevent this from happening. I’m in the process of getting a refund, which the location was happy to help me with since they called right after they noticed 3 orders went through that were the exact same. Had they not done that, I would be charged $120+ and wouldn’t find out until a month later since everything reflected as a single transaction within the app. This is the first time paying with my card online with the app and probably the last and will probably just call my location to place an order and pay upon pickup since the app is almost useless and stealing money at this time. Beyond ridiculous.

I recently used the Buffalo Wild Wings app and unfortunately had a difficult user experience. One major issue I encountered was that items were being taken off my cart without any explanation. For example, when I added wings to my cart, they would be removed when I selected a specific sauce. It was only when I removed or changed the sauce that the wings stayed in my cart. This made the ordering process frustrating and confusing.

Additionally, I noticed certain customizations are missing for some of the items. For example, there were no options to select all drums or flats, or add extra sauce to my order. This was disappointing as these are options I would normally expect to see when placing an order.

Overall, while I appreciate the convenience of using the Buffalo Wild Wings app, the user experience could definitely be improved. I hope these issues are addressed in the future to make the ordering process smoother and more enjoyable for customers.