Bug ID: Insect Identifier AI 4+

My son got bit by something I was told it was a sand gnat so I just went to sleep and I had a dream that these bugs was all over my son body! I got up and start googling bugs and it just didn’t look like what I was told it was, so I downloaded this app and when I took the picture it was giving me different bugs, so I asked an expert and he told me it might be a tick and to bring him to the hospital and I google ticks and it looked just like it so now I’m nervous crying but I am at the hospital awaiting the doctor to come in but Roman was very helpful I’m grateful for this app

Thank you for your insightful review. We're glad to hear that our app was helpful to you during such a stressful situation. We apologize for any discrepancies in bug recognition; our team is constantly working to improve the accuracy of our service. In case our neural network doesn't meet your expectations, remember that you can connect with an expert for further assistance.

Your feedback is invaluable, and if you have any suggestions or further concerns, please reach out to us via email. We wish your son a speedy recovery!

I just moved into a new place and found a couple of suspicious bugs in the kitchen that I used the app to identify. It came back they they were COCKROACHES and I even emailed the support email hoping they would tell me the app was wrong, but they did not :( 5 stars for the app, 0 stars for my new apartment 😭

Also I noticed reviews about the free trial being a scam or not being able to identify without paying and I truly believe this is due to user error. Anytime I sign up for an app’s free trial I immediately go into my Apple ID to cancel it, which still allows me access through the end of the free trial date, and never have any issues with being charged. If you don’t cancel it then you will of course be charged..? And I was able to use the identifier using the free trial which did not require payment, but I only needed it once so I can’t speak to long term use for free.

Thank you for your detailed feedback! We’re sorry to hear that you found cockroaches in your new apartment, but we appreciate your kind words about our app. Our team works hard to continually improve the identification process, and we're glad to hear you found it useful even in this situation.

Regarding the free trial, it’s great to see you shared your experience! We strive to provide users with a smooth onboarding process, and it’s helpful for others to know that canceling right away can prevent any unexpected charges.

If you or anyone else has concerns about the app or our identification accuracy, please reach out to our support team via email. We’re always here to help and gather feedback to enhance our service. Thank you again for your support, and we’ll keep working to improve the app further!

Total crap. Can’t identify unless you subscribe. Sure you can eventually get it to give you a free trial but it’s just a scam to get you to forget u subscribed after looking up one bug and end up paying. Dont waste your time. Spend couple extra minutes searching online just using a description of bug and searching through online pictures. Then get your results for free. I get purpose of apps is to make money. But make it with ads for those who don’t want anything but just to know what they have found. Charge money to those who want to get the premium stuff that really isn’t worth it. It shouldn’t cost a single cent for simply identifying a bug. If you want money for that, then make people watch a really short ad and let the ones who don’t care about money sign up for premium option to get it ad free. That’s my suggestion. I won’t ever sign up for subscription just so you hope I forget about it and you take my money.

Thank you for your feedback. We're sorry to hear that you feel this way about the app. We understand that subscription models can be frustrating, but we do offer a free trial period that allows you to explore the app's premium features without any limitations.

Additionally, while our app does include a lot of valuable content and articles for free, we're always working to improve the identification process and user experience. If you encounter any specific issues, we encourage you to reach out to our support team so we can assist you further.

Your suggestions regarding ads and alternative payment options are appreciated, and we'll definitely take them into consideration as we continue to develop our app. We hope you'll give it another try, and if you have any other concerns, please feel free to contact us directly. Thank you!