Build Master: Bridge Race 9+

Customer Service in Game

I have two accounts in game and increasingly the glitches in both have gotten very bad - in my one account our alliance was unable to participate in an event because of glitches meaning we lost out on rewards, tiles gains and advancement. In my other I can’t seem to access rewards that say they are present. In both accounts I try the customer service chat options but have yet to receive an answer regarding the account that lost out in Star Wars event rewards or the other where I inquire about silver recruitment tickets and how or when we can use them?

The glitches and lack of customer service response is making question whether I can keep playing and I spend a fair amount in the game.

Developer Response ,

In the future, you can consume posters in the Star Gate Building to exchange for other materials. This feature will be enabled in the S5 season.

UPDATED: fun, becomes annoying. okay and glitches

I saw an ad for a game where you were able to build bridges for trucks to go across. It reminded me of a game that I played as a kid, so I was intrigued and downloaded it. This game is very different from that, so the advertisement was deceiving. That is just a mini game within the game, and it’s far and few between with the levels. This game becomes very confusing very quickly. There are so many different components and parts to it that I only play a fraction of what is offered. It’s a fun game despite the deceiving ad. The game also glitches often. It lags, quits itself and makes my phone overheat at times. UPDATE: probably deleting this game. There are teams on here that bully smaller game players for fun which makes game play annoying. If you’re not looking to fight wars and attack others, beware you’ll be targeted if your team members attack someone else. I’ve lost so many resources as a bystander because of issues other players started. There’s also no way to report players for inappropriate playing or bullying that I’ve been able to find so the game is a free for all. I’m on here to enjoy majority of the other features. Most teams also delete you if you don’t play everyday so you end up alone often if you don’t keep up daily.

Developer Response ,

Hello, you can try to join a strong alliance to ensure your own safety. At the same time, you can also get more game resources by joining a strong alliance. This is a team game, I hope you like it.

Just don’t

Just started the game. I’m on Chapter 1, I’ve fixed exactly 1 bridge. After that, it took me back to the map area for Chapter 1 and shows me another broken bridge in the desert, with a few rocks nearby. I tap on the broken bridge, nothing happens. The road, nothing. The rocks, nothing. The desert, nothing. I get a big bouncing yellow arrow above the objective “Level Land: Repair Roads (0/1)” in the bottom left corner. I tap on it, it takes me to a whole list of objectives; I tap on the same “Level Land” objective at the top of the list, it takes me back to the broken bridge on the map. I tap on the broken bridge again, still nothing. No new icons or buttons pop up; I zoom out, I zoom in, I tap like a madman all over the road and surrounding desert. Nothing.

What an infuriating waste of time. Opened the app thinking I’d try and relax with a puzzle game, just to get more frustrated than I was when I started. Now looking through more of the reviews I find that it’s not just a simple puzzle game, they had to add some community building gimmick and cooldowns to try and get you to spend money. I’ve never been more happy to uninstall an app in my life.