Buildertrend 4+

We started using builder trend in 2014. It has profoundly changed out business approach for the better. We do high end custom Home building in remodeling work. It keeps our project organized, subcontractors in the loop, and our clients informed. We use the change orders tabs, schedule feature, and to do lists for subs and internal items to keep track / not forget small detail items. We use the project patent tab and daily logs feature. We also post global documents, product specs under the selections, and things like tile install details (location, direction, grout color and sanded/un sanded. We do have someone in the office who loads all of the selections. A cost analysis has determined that this is well worth the additional time cost to upload vs the reduction in mistakes and increased efficiency. It also will send a reminder to a sub a week (or whatever you set down) in advance of their their scheduled scope. It is user friendly and not difficult to get the hang of. We love it!!! We hope our competition continue to be slow to catch on!

My company has been using Buildertrend for just over a year now and the results are astounding. Many tasks that had to be done using multiple platforms can now be done using one platform. The ability for customers to have their own project site where they can view progress payments, change orders, pictures, videos and documents is invaluable. Add to that the ability to pay my subcontractors through the system when connected with We Pay, and you’ve got the makings of a robust system unrivaled in the construction industry. All along the way there is excellent customer service available Monday through Friday to take care of any questions or issues that might arise. Simply put if you are not using this or something similar I just don’t see how your company can grow effectively.

My builder uses the “daily log” feature of this app mainly, with the rest being mostly unused. Several months back the “notes” section of the daily log entries on the IOS app broke to where anything over a few sentences does not fully show. It used to be that one could touch the area to expand out the text, and this is no longer the case.

I called the company and got a hold of someone who said they would submit a case to fix this, but it never happened, this this review. As an app developer in a past life, this is pretty basic functionality and it’s surprising to see regressions like this, and then not get any feedback when trying to get it fixed (i emailed him back and never got a response either).

Another thing: viewing the daily logs page on my desktop hangs the browser for about 30 seconds. We have a lot of logs with embedded pictures etc. it seems that Buildertrend does not do any paving of any kind for their daily log page on desktop, so if you have dozens of entries, it loads everything and hangs your browser. Come on, guys... this isn’t rocket science!