If Walmart is the problem then only put them. This is the only complaint with customer service.I’ve been with this bank for 22 years and always liked CS with no problems. I know Ringgold department gets sick of me calling or texting . I can tell the sound the tone of their voice that they are sick of me calling or texting then, no more than I am , I call the fraud department and they say no block to call my bank then my bank says to call the fraud. To make it simple just put a message to check Y or N that goes to fraud to clear my account up daily. I get these every day

The information to pay a bill changed. Changing it on the site was not easy for us. Still not certain about where it is headed. Oh well!

Love Builtwell Bank. Great people and great service. They care about the community and are heavily involved in community activities. I highly recommend this bank. They truly care about their customers.

Really to soon to tell. I am starting to figure online payments we will see how it goes. One thing I noticed is no confirmation number

Always 5 star customer service whether it be a question or getting a call for my birthday.

Y’all can’t beat the people in the Summertown branch especially Mary. Been doing business with y’all for over 30 years. Here’s to the next 30. 🥃