BulletVPN 4+

I first bought this app early on in the day to help support it when it was growing and the original owners kind of let it die. It didn’t work half the servers were slow and the connection wouldn’t connect half the time so I don’t know if they rebranded it and updated it with the original owners, or it got reborn. Either way the improvements this app are phenomenal. The speeds work as they should do the encryption process is correct and all the servers that I’ve connected so far are just as fast and just as quick wonderful improvements

Hello there,

Thank you for taking your time and leaving this amazing review. We always strive to give our best and meet the needs of our clients. Feel free to contact our support team if you face any issues!

App does not have a kill-switch feature and according to their support you can only be given 6 wireguard config files even though the app allows you to connect to their servers, so it’s not an issue with their infrastructure from being unable to allow users to change wireguard connections at will. Their support system doesn’t email you when they reply to your case, and they claim that their system automatically closes your case every time they respond, but the timestamps show that’s not the case; they respond and then close you case a few hours later. You DO get an email when they close your case. Oh, and they will either mark it as “solved” when all they did was reply or they will mark it as “closed” which deletes the contents of your ticket. I’m contacting my bank because this is intentional fraud at this point.

UPDATE: now you’re deleting the cases so I can’t even view my case history.

Hello, We are sorry about the troubles that you faced. Please get in touch with us at support@bulletvpn.com to help you out.

10/05: the company developing this app have no interest in protecting your data or keeping the app up to date and secure.

6/20: it’s clear they only updated the app to make a quick profit and the added data collection to profit off compromising user privacy. Very predatory and dishonest. I used to give this 5 stars but then they added a lot of data collection, including data that is specifically linked directly to you. Data they do not need to collect to run their app. Until they go back to the checkmark with “data not collected” I can’t recommend and will be uninstalling. Shame on you guys. Running a PAID VPN and collecting sensitive data *you do not need to in order to have the app* It’s been a month with no update and still collecting sensitive data.

Hello,
As clearly stated in our Privacy Policy https://bulletvpn.com/bulletvpn-privacy-policy/, please note that we strictly follow a no-logs kept policy. BulletVPN does not collect logs of any user activity, nor can it link any other collected information to any specific user. We do not collect any logs of user browsing history, connection history, traffic and data transfer, or DNS queries, nor do we store VPN connection logs of any type.
May we ask how you came to the conclusion that we started “adding a lot of data collection?”