Bullitt Satellite Messenger +4

There’s an iOS notifications issue. All the proper permissions are turned on in Notifications - but you don’t receive pop up notifications until after the App is actually opened to the foreground. This has been tested on an iPhone 12 Pro Max latest OS and on the iPhone SE (newest) with latest OS. The problem is the same when the message goes via satellite, cellular or WiFi in both directions. Long time geek, all setting (permissions) in the phone are correct. Both test phones have been rebooted. No issues with other push Apps. Please fix so I can get critical messages to the correct people without them having to check the App. I’ll update my review to more stars when fixed. Thanks.

When I send a satellite message to my wife's iPhone she doesn't get a notification unless the Bullitt app is open, or she opens it later. Great, so I need immediate response due to an emergency but I have to wait for her to open the app to see the message, or hope she already has it open. I notified Bullitt support 2 weeks ago and they said it's a known bug they are working on. One FW and two app updates later and it still doesn't work. Follow up with support and "we're still working on it, so sorry". My InReach account is still active thankfully and I will return this thing if it's not fixed in the next week.
UPDATE: I gave up on Bullitt and returned the device for a refund. The problem now is that after canceling my subscription and numerous support conversations, I cannot delete my account and payment info because it says I have an active subscription. Nor can Bullitt figure out how to cancel my account. Clearly the Bullitt SW Dev team has done an incredibly poor job with no hope of ever getting this right. DO NOT buy into this failed product and app.

This is required to use the Motorola Satellite link. It occasionally appears to work, but is clearly the weak link in the chain required to use the emergency satellite connectoin. Thiis is not at all confidence-inspiring. The app describes a free year of basic text and SOS, but when you register via the Bullitt app, that year magically morphs into 3 months. Bluetooth connection is very hit-or-miss. I also tried to install on an M1 mac mini. The app won't even open on that, which is a pity, because it would have significantly increased utility. For those having trouble creating account, do it via the website on a desktop browser. Then transfer the credentials to your phone. If you are reading this wondering if you should get the Motorola device, I would hold off until the bugs are worked out or an alternate service providor comes along.