Bungii: Delivery Made Simple 4+

Love this company!!!

Have used Bungii twice. I was moving from a studio to a one bedroom by myself and didn’t have enough stuff to justify hiring a large moving company, but also couldn’t do it by myself so decided to try bungii. I broke the move up over two days and hired two different bungiis. Both guys were amazing!! It rained when Rick came, but he was still super positive and eager to get to work. He helped me move everything out of my 4th floor walk up. I ended up having to take a conference call in the middle and he didn’t sweat it at all. Super helpful and kind. Charlie helped me move my bed/mattress and a few other smaller things. He told me he was actually a manager of the Atl region but wanted to make sure he was in touch with what was going on at the ground level so he took some jobs. Love that. He was hardworking and happy to help. We ended up having to move a bunch of trash cans out of the way so he could get into the alley behind my house and he did it without complaint. He even ended the trip early even though he was still helping me so I wouldn’t have to pay for the time we spent doing that! From clearing out spider webs to take care of my things gently, they were both absolutely wonderful. They made sure my belongings were safe and secure and were careful in moving them in and out of the buildings. Will definitely use them again whenever I need something moved!

Great Result, Great Price

We are so impressed with Bungii! Reading through some of the reviews before trying it out made us nervous that it was a scam, but that was not our experience. We scheduled the trip the night before and a driver was assigned to it about 3 hours before the pick-up time. Derek D. picked up a dining set for us from a purchase we made through OfferUp at a home about 45 minutes away and delivered it to our house safely. He called us when he arrived and we were able to track his location in the app. He had a trailer attached to his pick-up and secured all of our items safely so they arrived undamaged. He assisted in bringing the items up to our garage, as well. The estimated price was the same that it would have been to rent a Uhaul truck and we were unsure in our abilities to drive the truck and secure the items, so Bungii seemed like a lot better option. By the end, the Bungii price actually ended up being $15 cheaper than estimated at the beginning! We are very happy with our experience and will definitely look to use Bungii in the future.

개발자 답변 ,

Thank you so for your review Kay! We are so glad we could help with your delivery and we look forward to your next Bungii with us!

Not able to deliver when scheduled

So there are so many good reviews for this app! I was so excited to use, I agree customer support is responsive. But they are advertised as ON DEMANd and not once have they delivered on that. One Sunday I went to pick up a fb marketplace item and then customer support informed me I had to wait 4 hours. So then I had to drive all the way back later that day. (I believed them when they told me it was just a busy day and they were backed up). Then I bought another item two weeks later off fb marketplace. I scheduled it for 6 hours later, picking two movers this time to be safe because the item is big. I knew this time to schedule it for later- no big deal. But then when it came to 45 minutes before my scheduled time, they text me to say they don’t do deliveries that late. HELLO, you let me book it then! Don’t let me choose a time if that is not an option. I had to rearrange my schedule (and the schedule of the person selling to me!). Customer service assured me that there would be no issues or back ups on a weekday. 1 hour before the scheduled bungii I see no drivers assigned. I proactively reached out. Customer service AGAIN said they are backed up (three times in a row now, this is a trend) They had the audacity to ask if I was flexible. I live in Boston, the trip was also within Boston and it is not a busy moving weekend. The unreliable service is unacceptable, I would highly recommend using Dolly or another route.