Busch Gardens 4+

Some ideas

I absolutely love this app! I got the pleasure to beta test this app and fix some bugs; and this is an amazing app and is super convenient to people who missed the physical maps.
I love how you can check out the events and follow the interactive map. I have a suggestion for the map however; for each season, if the map had optional seasonal DLC add-on skins that you could apply to the map for each holiday or season, that would be pretty neat. Also have mini games on the map; like for Christmas town, find an amount of presents to get points that you can use to redeem certain items at a gift shop or something.
On the business side of things, I would like to be able to scan a previously bought photo key card, pass, membership, etc. (instead of rebuying on the app) so I don’t have to constantly carry it in my wallet.
Other than that, this app is really cool and pretty ahead of it’s time! Keep the good work going!

Great trip

My family loves your park and app, the wait lines are really on point and has amazing thrills, I can’t wait to go ride your new wide Serengeti fliers I think is what it’s call. Now let’s talk about the app, this app is great my family and me just went and the app saved us at the park with telling us the wait times and where to eat it also helped us get around. Adventure island- great water park the rides are great and it’s my favorite lazy river ever. Me and my family can’t wait to go to Seaworld to see if it’s as good as Busch gardens. Overall Busch gardens is my theme park home. Well goodbye

App bug caused over $1000 for 3 tickets

The first time using it last week. I tried to purchase three tickets. it kept saying to retry because date of birth did not work. However, it did not give me the option to put in a date of birth, until after I put in bank account info. So I tried four times and eventually it went through. Come to find out all four times I tried actually effected my bank account and now I have over $1000 pending in my bank account! Two days later I had to buy two more tickets because my kids decided to join, I used a different bank to make sure it wasn’t the banks issue and tbe same thing happened! The app stated the date of birth did not work, but again gave me no option for date of birth until I put in my bank info and pressed next. I tried it twice, then it finally gave me the option to put in date of birth. Now once again I have two pending transactions in my bank from you guys, instead of one. The order of the ticket purchase steps does not work correctly. You should ask for name and date of birth of each ticket holder before asking for bank info.

개발자 답변 ,

We are very sorry you encountered this issue Melissa. If you'd be willing to contact us at AppSupport@BuschGardens.com, we can investigate the bug further. Again, we apologize for this. If you need help with refunds please visit https://buschgardens.com/tampa/contact-us/ or https://buschgardens.com/williamsburg/contact-us/.