Butterfish California Poke 4+

Won’t let me log in to my account. It keeps asking me for my phone number and when I put it in, it glitches like nothing happened

The sad thing about this app was that it worked perfectly the first time I used it. No issues whatsoever with my card or creating an account. But now, whenever I try to log in, the account states that the password is incorrect. I try and reset it and the whole screen turns white and just... stays that way. I’ve waited up to 30 minutes and the app stays frozen. I have to close out of the app in order to fix the issue.

I’ve changed my password at least 10 times now, with the same result every time. I’ve tried to create a new account only for the app to tell me that the account linked to my email “still exists”. I’ve even deleted and redownloaded the app. Nothing. It’s the same frozen white screen every time. There’s not even an option for me to purchase an order as a guest (which would 100% circumvent this issue).

Look, I get that apps are buggy. I understand this. But as we’re in the middle of a global pandemic which prevents people from ordering food in person, wouldn’t the practical thing to do be to fix the app so that people can still order from the restaurant (and so the employees that work there can still keep their jobs)? Food for thought.

Took me several times to place an order . I thought since I lived close , placing an order for pick up would be nice and convenient. NO. Every time I tried to advance to the next step none of the links would work . I had to exit the app and open it again and reorder all the way from the beginning because I don’t get the same bowl every time . It was annoying . It took me just as long to order as it would have had taken me to drive there . The pages also cut off the top so I could not click on the “crab” for my protein selection since it was cut off . I also had to exit because it cut off the “create your bowl” link as well . It shouldn’t be this hard to order mobile . The point is for convenience and it was NOT AT ALL CONVENIENT.